How to fix Chirping sounds in AirPod Pro 2 Hearing Aids

I have spent the last 3 days on the phone with apple support. They had me repeatedly going thru every combination of settings. After all that, there was no solution, only a workaround involving me turning the amplification down so far that it no longer functioned as a hearing aid.

they were unwilling to offer a replacement or a refund. So, my airpods are now relgated to my junk drawer.

As queen Victoria put it “We are not amused.”

I don't have a solution yet, but here's more data from some experimentation I've been doing. The bottom line is that in my case at least the problem MAY be caused by a poor fit. If I get a resolution I'll return to this thread, but for now I'm offering this up in the hope that it may help someone else's investigation of the problem. Here goes....

Rob bought new AirPod Pros in order to use the new hearing aid feature. He fitted the silicone tips using the fit test feature, took the hearing test, and turned on the hearing aid feature. As soon as the hearing aid feature was enabled, random chirping began in both right and left units.  I call it random because it occurs at irregular intervals varying between 2 seconds and 20 seconds, there is no correlation between right and left units, and there does not seem to be any correlation with sound in the environment.  The chirping disappears when the hearing aid feature is turned off, and returns when it is turned on.

THE CHIRPING IS CAUSED BY THE HEARING AID FEATURE.

Rob borrowed Louise’s AirPod Pros, paired it with his phone, inserted it in his ears, applied the hearing test profile from his test, and turned on the hearing aid feature.  The chirping appeared immediately, and disappeared when the hearing aid feature was turned off.

THE CHIRPING IS NOT CAUSED BY THE SPECIFIC AIRPOD PRO UNIT.

When Louise put either AirPod Pro set into her ears and turned on the hearing aid feature using the configuration from Rob’s hearing aid test, she did not hear any chirping.   (She did clearly hear the changed frequency response so we know the hearing aid feature was working.)

When Rob put either AirPod Pros into his ears and turned on the hearing aid feature, Louise could hear the chirping when she put her own head very close to Rob’s - that is, it was loud enough to be heard from outside.

We took pictures of the AirPod Pros inserted into both Rob’s and Louise’s ears.  It is very apparent that the AirPod Pros do not fit into Rob’s ear canal as far as they do in Louise’s.  For instance, the black oval on the top of the unit is partially exposed in Rob’s case, but is wholly within the ear in Louise’s case.  

If Rob presses hard on the units to force them deeper into the ear canal, it SEEMS like the frequency of chirping is reduced, though this is hard to quantify, and in any case as soon as the pressure is released the units shift and the chirping frequency resumes.

THE CHIRPING MAY BE ASSOCIATED WITH THE FIT.

That is not very scientific, *** two different people will have different hearing profiles, i.e. on may hear a sound that another may not. For example, my wife can hear the alarm on our fridge door, but I cannot.

i have tested my airpods after first using the. airpod’s “ear tip fit test” to make sure of a proper fit. This is important, as even with the right tip, you may wind up with a bad fit in your ear. I have repeatedly heard the chirping sound after confirming the airpod fit.

The chirp is only heard when the airpods are in “transparency” mode. Adaptive and Noise Cancellation modes do not have the chirp. According to Apple Support, the hearing aid function only works when the airpods are in Transparency mode. Since replacing airpods with this issue doesn’t seem to solve the problem, it seems to be a software issue specifically with the “hearing assistance” function.

I hope they fix this soon.

Your right. I’m in same boat. Only my left AirPod. And it’s for sure the fit. Bc I can’t ever get the test to proceed without pushing the left AirPod in so the fit passes. I’ve had a lot of surgeries on this left ear which is why these types of ear phones have never worked well for me. But I’m mostly deaf out of the left ear so the hearing aid feature is awesome. Unfortunately, it’s not awesome enough to deal with the random chirping. And one other thing. It’s only in transparency. I’ve got not chirping when I’m in noise cancellation.

An update!

I ordered and installed a set of aftermarket foam ear tips. The fit noticeably improved and the chirping is essentially eliminated. I've gone from chirping every 2-10 seconds to only noticing a chirp or two as I put the AirPods in my ears.

So this does seem to be related to fit. I'm really happy with the AirPod Pro and hearing aid feature, and delighted to have found this solution. I chose the ear tips from Comply. (www.complyfoam.com)

Same problem. See also this thread: Ipods pro 2 chirping noise with hearing a… - Apple Community

I had the same issue. I thought mine were defective. NO,

bought another pair and same thing. I posted about this earlier and cannot find my post. I am wondering if it was deleted.

kwsheeha1 wrote: "...I posted about this earlier and cannot find my post..."

Your posts are here:

kwsheeha1’s Subscriptions - Apple Community

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