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After iOS 18.1 incoming call notifications are very low on Airpods Pro 2

I have an iPhone 13 Pro and recently updated to iOS 18.1. However the incoming call notifications and also the ringtone volume are so low on Airpods Pro 2 that I can’t even tell someone is calling. Even if I try to volume up when Siri is announcing the caller, it doesn’t change anything. I have already tried restarting the phone and reparing the Airpods. I also have a pair of Airpods Pro (1st gen) and everything is fine with them. It seems like a firmware issue rather than hardware. Have you also experienced this issue after the update ?

Posted on Nov 3, 2024 7:05 AM

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Posted on Nov 3, 2024 6:36 PM

I have iPhone 15 pro max and recently updates to IOS 18.1. I am also facing same issue with AirPods pro.

7 replies

Nov 12, 2024 2:11 PM in response to MechaMancer

Incoming calls and texts neither ring nor ping in AirPods Pro 2. Spent 5+ hours at Genius Bar and on the phone with Apple Care rep on two separate days. After exhausting all settings and resettings still no notification sounds. Early on I was told that the AirPods were engineered to not ring or ping. If true, I cannot imagine that Apple would produce a product for the hearing impaired that would not ring in the ear. Totally inconceivable. Did Apple not consult with any hearing impaired people? Hoping for a firmware update to correct this oversight soon.


On the positive side, I have been wearing hearing aids for over 25 years and the quality of the sound produced by the AirPods is by far the most natural. My wife is impressed also because our conversations are at a more normal volume with little repeating.

After iOS 18.1 incoming call notifications are very low on Airpods Pro 2

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