Clicking Trust On Apple Devices App for Win10 Does Nothing

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Level 1

8 points

Clicking Trust On Apple Devices App for Win10 Does Nothing

After losing the ability to access my iPhone 15 on Win10 iTunes, I tried using the Apple Devices App, but clicking Trust does nothing. It turns light, a circle spins under it, and then it's back to ending to be clicked again. Yes, I naturally clicked trust on my iPhone How do i get Apple devices to accept I trusty my phone. 15, then enter my passcode. I even tried clicking Trust on my phone first. Same nothing. How do i get Apple Devices to trust my phone, or skip that step)?

iPhone 15, iOS 18

Posted on Nov 2, 2024 12:12 PM

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Answer 1

Nov 14, 2024 10:00 AM in response to Atherworld

I have the same issue (windows 10) and it seem it was described in the below forum too for Windows 11 and no one responded to that with a fix and it auto closed...

In "Apple Devices for Windows", how to ge… - Apple Community

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Answer 2

Nov 15, 2024 1:28 AM in response to Atherworld

I managed to get it working and it was not that difficult a thing to find so I am still a little disappointed Apple did not respond to the first post or this post on this subject.

All I did to fix it was login as a local administrator account on my PC (Instead of my Microsoft account with administrator rights) and then install the app there open it and trust the device at that point and its now working correctly on my own account.

I would suggest this is caused by some kind of permissions or registry issue but I guess I have solved it now and I am happy.

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Answer 3

Atherworld Author

Level 1

8 points

Nov 15, 2024 1:05 PM in response to Andy_Ipod

Sadly did not work for me. Still cannot trust my iPhone 15. Even went back to Tunes, but get a 0xE800000A Error message.

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