Apple TV videos not loading on my LG TV

Question

An1mal56 Author

Level 1

7 points

Apple TV videos not loading on my LG TV

Difficulty watching Apple TV shows on new LG TV.

Message says unable to load video check internet connection and try again.

Internet is connected and working, all other streaming services working.

Apple TV app updated, still having same issue.

This is annoying, we are paying for Apple subscription, after much messing around we can watch an episode only to have the same issue when trying to watch the following episode... can anyone help please?

55QNED86TSA.AAUFLJD,

Posted on Oct 30, 2024 2:59 PM

Reply

Answer 1

Dec 24, 2024 2:25 AM in response to An1mal56

Have the same problem found away around it to keep having to do it. When the movie or episode first starts fwd about 30 sec then play. Works every time but I am having lg come and fix the problem

[Edited by Moderator]

Reply

Answer 2

Nov 30, 2024 5:33 AM in response to An1mal56

Same problem. I have to stream on my Ipad then airplay to my TV.

Reply

Answer 3

JeanF13

Level 1

8 points

Jan 19, 2025 9:19 AM in response to Timothy0610

Were LG able to do anything? I called them and once ensuring I had the latest Apple software they said it was Apple's problem not theirs.

I appreciate the tip and will try that next time.

Reply