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I received my new Magic Mouse USB-C model, running 3.1.4. The issue is that it does not scroll up or down when swiping on the surface. I tried it on 2 macbooks. The mouse does not scroll. I can click and point, but not scroll. My old magic mouse scrolls fine.
I spoke to a senior support specialist this morning. She confirmed that even though the Apple product website says these devices should work with older versions of macOS, they do not and that the senior technical management is aware and working on a fix.
I also spoke to Apple support and they had no clue about this whatsoever. It was me who ended up insisting it's probably because I haven't upgraded to Sequoia.
Same here, my laptop works perfectly running 15.1, but on my work laptop running 14.7.1, the mouse does not scroll and macOS doesn't recognize it as a "magic" mouse. (None of the touch settings/gestures show up under "Mouse" in System Settings)
Glad I Googled this. It was driving me mad. I bought the lightning cable version last week, took it back to swap over today sighting the new change / 14 day exchange, etc. The 'old' one worked, the new one doesn't. Nor does the trackpad. I'm off for a refund tomorrow on both. I have an older white one that works just fine. I'm on a 2021 MacBook pro, 15.01, Sequoia. Seems like a massive downgrade. I'd rather have put up with the lightening cable. I bet that one has been sent off to Apple to be recycled : (
Same problem on M3 MBA on 15.0. I'm updating to 15.1 right now.
Cannot pair via cable. But I'm able to connect via Bluetooth setup. But all the settings for gestures are missing and scrolling is disabled with no way to enable. Weird mouse tracking too. This is my first Magic Mouse so I'm surprised how buggy this "apple ecosystem" device is.
Ok, I'm back after the update. Everything is working well, except for tracking. It's acting very erratic, especially when I move the mouse quickly. It just goes off track for some reason. Amazing experience so far.
Does scrolling work? My experience is that both tracking and scrolling don't work properly on Bluetooth, but everything works perfectly while plugged in. This is on MacOS 15.1.
When I try to scroll on Bluetooth it looks like it's going back and forth between vertical and horizontal scrolling. Also adjusting the trackpad settings for tracking speed doesn't seem to do anything, it just uses the default settings.
As soon as I plug it in using a USB C cable, everything works perfectly. I exchanged it yesterday at the Apple Store and had the exact same experience so I just returned it until they get it fixed.
The Apple Store employees didn't even realize that they need MacOS 15.1. This seems like a pretty bungled launch.
I have the same issues. My version of the OS is corporate regulated. I am quite often a month behind. However I have never had a hardware issue like this one. Brand new track pad now effectively a doorstop since no scrolling. this has to be easy to fix so?
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New Magic Mouse USB-C Does Not Scroll
