Authentication Failure for Mail on iPhone

When I go into mail, I am getting an error message. Authenticationfailure.

Authenticate invalid credentials.

I’m not aware of changing anything. It Worked yesterday.

I’ve tried to find an answer on the internet with no success. Can someone please help me fix my email? Thank you.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Oct 24, 2024 11:53 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2025 4:00 PM

okay i figured it out! go into mail app and into the account that’s not working. tap the mail slider to off position. wait a second or two and then flip it back on; it will prompt you to log in and whalah! mine had been off for almost two weeks and i couldn’t figure it out. turns out its an intuitive fix—hope you’ve all can find resolve!

100 replies
Question marked as Top-ranking reply

Feb 14, 2025 4:00 PM in response to dianafromrolling hills

okay i figured it out! go into mail app and into the account that’s not working. tap the mail slider to off position. wait a second or two and then flip it back on; it will prompt you to log in and whalah! mine had been off for almost two weeks and i couldn’t figure it out. turns out its an intuitive fix—hope you’ve all can find resolve!

Oct 24, 2024 10:16 PM in response to rhodafromtempleton

"Authentication Failure for Mail on iPhone: When I go into mail, I am getting an error message. Authenticationfailure. Authenticate invalid credentials. I’m not aware of changing anything. It Worked yesterday. I’ve tried to find an answer on the internet with no success. Can someone please help me fix my email? Thank you."

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Fixing your Credentials:


A. Use a New App Password:

Note that you may need a new App Password, being that Mail is a third party app. You cannot log in using your eMail address password. As an example, you'd go here for gmail: Sign in Using App Passwords - Gmail Help - Google Support


No success?...

B. Add the Account Back:

I've seen quite a few relevant report on this since iOS18 and Sequoia, in regards to Outlook/Hotmail accounts in the Mail app. The solution for that is to remove the eMail account, and then add it back, using the exchange option.

Feb 12, 2025 7:26 AM in response to rhodafromtempleton

okay i figured it out! go into mail app and into the account that’s not working. tap the mail slider to off position. wait a second or two and then flip it back on; it will prompt you to log in and whalah! mine had been off for almost two weeks and i couldn’t figure it out. turns out its an intuitive fix—hope you’ve all can find resolve!

Apr 23, 2025 8:28 AM in response to rhodafromtempleton

Here is the fix!

Go to i phone settings> Scroll down & click on apps> Scroll down & click on Mail app> Click on Mail accounts> Click the Mail account your error is referring to> switch the mail slider to off then back on. It will then prompt you to sign in, once signed in it should be fixed. If error is till occurring, once again make sure the mail slider is turned on.

Nov 1, 2025 10:19 AM in response to Creditlegend5

Generate an App Password

  1. Open a web browser on your computer or phone and sign in to your Yahoo account.
  2. Go to your Yahoo Account Security page. (You may need to search "Yahoo Account Security" if you can't find the direct link).
  3. Click on Generate app password or Generate and manage app passwords.
  4. From the dropdown menu, select "Other App" or a relevant option (like "iOS Mail").
  5. Enter a name for the app (e.g., "iPhone Mail") and click Generate Password.
  6. A unique, 16-digit password will be displayed. Copy this password immediately—you will not see it again.


Feb 14, 2025 4:09 PM in response to dianafromrolling hills

If your mail providor is Yahoo, Go to this link yahoo mail failed to authenticate - Apple Community and do what it says there. Note the instructions are for a Mac, but the basic idea is 1) delete the existing mail account on your iphone, go to Yahoo and get an “app password” and then create a new account with that password as if you are not a Yahoo user.


Authentication Failure for Mail on iPhone

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