HomePod 2nd Gen LOUD Static Intermittent

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Level 1

6 points

HomePod 2nd Gen LOUD Static Intermittent

Intermittent loud static coming from HomePod. Intermittent. Loud. Happens against all type of sources including Apple Music. Just mailed the device AGAIN into Apple for the 3rd time. Always return it with "cannot duplicate". What a joke! No phone call. No one watching the video of the occurrence. They just blindly mail it back. I'm going to keep sending it in until fixed. Also, it will stutter to infinity until you unplug it. FIX you stuff Apple. Can you provide better customer service for a 1T company.

Posted on Oct 23, 2024 1:55 PM

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Answer 1

AppSmack

Level 1

40 points

Oct 27, 2024 1:31 AM in response to VintagePower

Hi VintagePower,

It seems that we experience the same issue. I also posted on this community with what I experience: HomePod 2nd Gen distorted sound after 2 d… - Apple Community

For me it happens erratically and only HomePods 2gen are affected. It makes no difference if they are in stereo pair, or single.

I would suggest to open a case at Apple related to a software issue. When I search around in this community, I find more and more such reports.

Regards,

AppSmack

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