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My ApplePay has not functioned since May. It is unable to detect the reader but works fine with online purchases.
I have run through diagnostics multiple times with no issues detected, spoken to three senior advisors and the engineers apparently can't help until I factory reset a SECOND time.
I genuinely feel like there's no fix other than buying another phone.
Has anyone experienced the same?
iPhone 14 Pro, iOS 18
I've attempted to use it at traditional eftpos machines, Apple square payment terminals and using both different debit cards and rewards cards that require a "tap" to be used.
I have also had issues with using the AirDrop function when you hold two phones together.
Which network are you trying to use? It sounds like Australia may have changed their regulations concerning dual network cards.
>>When you make a transaction in-store, the merchant chooses whether the transaction made by a dual-network debit card will be processed through the eftpos network or the international network.<<
Use dual-network debit cards with Apple Pay in Australia - Apple Support
I have a 14Plus and the NFC functionality ceased to work once I upgraded to iOS 17. I went through Support numerous times and had the hardware checked repeatedly with no issues found. I have also done the complete wipe and reinstall but that did not do anything. At one point I was advised by a more senior advisor that this was a known issue and would be fixed in an upcoming iOS 17 release.
I upgraded to iOS 18 and the functionality came back and was able to use ApplePay and the phone bump for a couple of weeks! Then the upgrade to iOS 18.1 broke it again...
To me, this clearly shows that the issue has to do with the underlying software.
What merchant are you trying to compete a transaction with?
Not detecting a transaction terminal is usually caused by an issue with the NFC module. The remote diagnostics indicated the NFC module was functioning properly?
Do you use a VPN?
No VPN and the no abnormalities with the NFC functionality found via remote diagnostics and diagnostics at the apple store
What country are you in?
Australia so Apple Pay is accepted at every retailer
Are you in Australia? This issue is specifically about EFTPOS. Are you having issues with EFTPOS?
I lost my iPhone 11 Pro Max. I bought an iPhone 16 Pro Max and restored it with iCloud. I am now receiving a notification that my autopay is not working. What am I to do?
Are you in Australia trying to use EFTPOS?
ApplePay not working
