Apple! You have been my "rock" since the 1980's. My rear window carries the apple sticker because I've made a living off of my Apple computers.
I just turned 70...and purchased what may be my last Apple. A new 27" monitor, and a new iMac Studio with plenty of ram to run Adobe software, so I can continue to create graphics, and stay up to date with the OS.
The new iMac started glitching. Bright magenta screen, Adobe programs going blank, having to restart continually. My external used for Time Machine backup was full of older art files as well...so I also worked with an Apple specialist who after hours of investigating (which included re-installing the OS) realized my external was failing. I tried to mount the external to my 2017 iMac with Ventura OS, (which had worked fine for several years) and it will not mount.
However, my new iMac seems to be working fine since removing the external hard drive.
I chalked it up to the external failing. Did some investigating on recovery methods, and it most likely will need to be shipped out at great cost to get those older files off of it.
Last week I purchased a new SanDisk Extreme 2TB for Time Machine backups. It worked for 3 days. I checked it yesterday, and have a new message that says: The disk “My Backup” can’t be unlocked. A problem was detected with the disk that prevents it from being unlocked. Attached is a snapshot of the new external Disk First Aid check.
I have reached out to the Apple technician who is familiar with my former case, and am still waiting to hear from him.
Apple, please give us all an update on this BUG. Steve Jobs would not be happy right now. Neither am I. Apple is costing us money instead of making us money.
