Sequoia 15.0 bugs - external hard drives

Sequoia update has caused mounting issues with external hard drives. Ex: had one working and then all of a sudden M3 Max MacBook Pro stops recognizing the device. Now, it won't even find it when it's plugged in. Device works fine on other devices.

Posted on Sep 26, 2024 10:10 AM

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Posted on Nov 13, 2024 8:11 PM

In my case, since I installed Sequoia, I can hardly ever eject any flash memory. It always tells me that I can't because they are in use by some other program. I have to force eject or shut down the laptop. With every upgrade I see Apple's quality and confidence drop a lot!

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Dec 12, 2024 8:35 AM in response to mtnman2152

I had Raid Time Machine drives that worked fine with Ventura and Sonoma. Once I upgraded they would not mount and actually crashed the computer and forced a restart. Apple Store has been helping me with this issues with no luck. They’ve decided to reinstall Sonoma. Hopefully Apple figures out what’s wrong with Sequioa before I need to upgrade to it for other software reasons.

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Dec 20, 2024 7:00 AM in response to mtnman2152

A work around: Select Finder: GO: Computer:

You should see the mounted external drives which you can then use in the normal manner.


Its a Bug in OS 15.2 that doesn't allow this to show up in the finder side bar nor in the desktop even when these defaults are selected in the Finder Sidebar settings.



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Dec 20, 2024 8:01 AM in response to Tinx_Lvs_JC

Not so.


Time Machine still fails on my Mac as it does almost every year with new OS releases these or similar issues with my external drives and/or Time Machine, Disk Utility, Spotlight (and even 3rd party software like Carbon Copy Cloner) consistently reappear.


Year after year.



Yesterday, 12/19/24, 9to5Mac released an article that confirmed macOS bug(s) most-likely related to most (if not all) of the issues that we are reporting here.


Here’s my humble suggestion.


Demand Apple fix the issues once and for all. That’s the only solution.


Write excellent software like they did under Steve Jobs. We know they can, but will they? This from The Ghost of Christmases Past.


Merry Christmas!

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Jan 11, 2025 3:15 PM in response to Maggot

Maggot wrote:

I want to add my voice to this.

Since updating to Sequoia in November, 2024, neither of my external USB-C drives have functioned normally: spontaneously unmounting; Photos (my library lives on an external drive) having to quit, rebuild or restore from iCloud; Time Machine backups via USB-C taking FOUR HOURS to complete, even when no files have been changed or added.

But the kicker is that since these problems began in December I've had EIGHT kernal panics, including three in the last 24 hours. I thought it might be an incompatability issue with the external drives' HFS+ journaled extended file systems vs. APFS, so I chucked five years of Time Machine backups, and erased and reformattted the Time Machine drive to to APFS—and halfway through the first backup the process simply quit, and then crashed my iMac simultaneously, too.

I've run Diagnositcs ("No issues found"), and started up in Safe mode. I've reset the SMC and zapped the PRAM. I ran EtreCheck, and it was clean. The only thing I can think of is that something is causing the OS to not play properly with USB-C. (FYI, the drives are both G Tech G-Drive mobile, 2TB and 4TB.) I've unmounted and put both drives aside to see if the panics continue.

I'm currently backing up—flawlessly—to an ancient Seagate USB 2.0 drive. I can't be sure, of course, but it seems that USB-C is the culprit.

iMac, late 2020 (last Intel model)
Sequoia 15.2
32G RAM

I think it is a power issue. My Mac Mini M4 doesn't have any legacy ports. They are all USB-C/Thunderbolt 4. So even my LaCie 1TB external drive, which I have to connect via a non-powered hub also sometimes disconnects, although not as often as my USB-C drive.


I am going to try a powered hub next and see if that helps but honestly, 2025 and Apple can't sort this out? Crazy!

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Jan 16, 2025 8:42 AM in response to mtnman2152

Running 2023 Studio M2. Things were working great until I "upgraded" to Suckquioa.


Now, my powered Insignia hub isn't recognized. I need a hub because I use multiple flash drives at the same time for my work. More importantly, I also need more because one of the USB ports is being used by my husband's pacemaker monitor. Because my hub isn't recognized any more, that monitor must be plugged into one of the Studio's ports directly.


If this IS a KNOWN issue with Apple, WHY the bloody .... are they not fixing it??? My case isn't just a work thing. It could mean a BIG issue with my husband's heart!

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Jan 19, 2025 4:18 AM in response to mtnman2152

I've been troubleshooting this, and here's what I've found. (On a Mac mini M4, running Sequoia 15.2; Mediasonic Probox enclosure with 4 bays housing spinning drives and an SSD. Everything stopped working sometime between 15.0 and 15.1.1)


If I run my Probox (JBOD) with just one SSD, it mounts just fine. The moment I add an HDD, everything goes belly-up. Since this is a wall-powered unit, clearly it is not the power drawn that is the problem. I had suspected the interface with the Probox being incompatible with something in Apple's new hardware implementation, but that is now ruled out. What remains is clearly the older drives themselves.


I also have a Seagate 2.5" Expansion HDD which is mounting when connected (it's another matter that the disk is terminally ill). But other 2.5's do not mount when in the Probox, so I don't really know what to make of this bit of info.

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Jan 26, 2025 2:20 AM in response to mtnman2152

What I find curious is the inconsistency of behaviours. In my case on a Mac Mini M4 Pro, I’m only having troubles with USB-B 2.5” external hard drives, a WD My Passport 5TB in particular. After a reboot, it usually doesn’t appear let alone mount. Disk Utility just spins looking for drives. Sometimes, if I just get on with my activities, then after random lengths of time it just appears on the desktop. I have 3 external USB-C SSD drives and these don’t exhibit any issues at all. I’ve tried powered hubs but that makes no difference. The drives are formatted ExFat and if I plug them into my old Windows laptop, they appear straightaway. Sometimes I get a message that there’s an error on the drive and asked to run error checking and repair. I do that but then get a message no errors were found. If I take it back to my Mac, it mounts immediately but then later returns to not mounting. I’ve been using external drives for years for photo storage and backups without issues. This has only started to be a problem on the MM which came with 15.1 installed. Failing any other explanation, it does seem to be a Sequoia caused problem to me. But why is it so different for various users?

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Jan 28, 2025 8:46 AM in response to Maggot

Maggot wrote:

I want to add my voice to this.

Since updating to Sequoia in November, 2024, neither of my external USB-C drives have functioned normally: spontaneously unmounting; Photos (my library lives on an external drive) having to quit, rebuild or restore from iCloud; Time Machine backups via USB-C taking FOUR HOURS to complete, even when no files have been changed or added.

But the kicker is that since these problems began in December I've had EIGHT kernal panics, including three in the last 24 hours. I thought it might be an incompatability issue with the external drives' HFS+ journaled extended file systems vs. APFS, so I chucked five years of Time Machine backups, and erased and reformattted the Time Machine drive to to APFS—and halfway through the first backup the process simply quit, and then crashed my iMac simultaneously, too.

I've run Diagnositcs ("No issues found"), and started up in Safe mode. I've reset the SMC and zapped the PRAM. I ran EtreCheck, and it was clean. The only thing I can think of is that something is causing the OS to not play properly with USB-C. (FYI, the drives are both G Tech G-Drive mobile, 2TB and 4TB.) I've unmounted and put both drives aside to see if the panics continue.

I'm currently backing up—flawlessly—to an ancient Seagate USB 2.0 drive. I can't be sure, of course, but it seems that USB-C is the culprit.

iMac, late 2020 (last Intel model)
Sequoia 15.2
32G RAM

Update #2:


My iMac hasn't had a kernal panic since I disconnected the two G Drive mobile externals. Prior to disconnecting them, on January 10th, I had three panics in one day. So something's definitely amiss there. But glad that the panics have stopped.


I installed 15.3 yesterday, hoping it may solve my issues. I connected the G Drive with Photos on it, but this time using the (included, OEM) USB-A to USB-C cable. Everything worked fine until about an hour in, when I noticed a bit of lag when scrolling through photos. After leaving the iMac for about an hour, I got s familiar message: "Photos has to quit" or something to that effect. I disconnected.


I told the senior Apple support person that I'd wait until 15.3 to try anythoing further, so I guess it's time to get on that merry go 'round again. Frankly, I'm thinking this will be a complete waste of my time. I think they've somehow broken the USB-C implementation at the OS level, and since it manifests differently across machines, but not globally, they're not all that concerned about fixing it.


We'll see. The alternative: both my USB-C drives somehow simultaneously reacted to the install in a bizarre manner. Seems a stretch.

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Feb 3, 2025 12:23 PM in response to jsunma

I have had USB-C external drive connection issues since, at least, Sonoma, I am thinking as far back as Monterey. Disk Utility, Time Machine and other software have, at times, been unstable or virtually useless.


Now, since Apple Intelligence was released, CleanMyMac X fails to complete exhaustive scans, apparently because Spotlight (or its associated utility software) is constantly indexing my internal and single external (Time Machine) SSDs.


Time Machine sets that off as far as I can tell. Every hour, Time Machine backs up my 2021 M1 iMac, which sets off more indexing.


So it never stops, at times, radically slowing my system down and interfering with software performance and I/O while consuming memory as well.


I believe Apple knows about this and either can’t or won’t resolve the USB-C issues on M series Mac’s.


There seems to be hundreds of people mentioning similar and likely related issues on these forums as well.


Good luck.

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Feb 9, 2025 11:40 AM in response to mtnman2152

I've been dealing with endless external hard drive issues, and my drives are kept safe in their shipping box and only backed up occasionally. I have two HD drives. IN November an 11 months old Lacie Rugged 2T that had hardly been used could not be "mounted" and would not show up on desktop. Called Apple, they said it was Disk problem. Called Seagate they said it was Apple problem. Went to Genius bar they treid different cables etc, and said it was definitely disk. Sent disk off to Seagate and it was returned. Data Recovery rcovered about 500 mB of a 188GB of data.

Anyway long story short the several Seagate reps I spoke with said they are increasingly seeing Disks malfunctioning since Sequoia updates (which is when mine stopped working.) My bet is on the Sequoia update. I've also had a whole folder on my "deceased father" just "disappear" from my desktop over night, Apple couldn't find it, and it wasn't even in my Icloud storage less than 12 hours after I'd last opened it. It has just gone poof. Althought word and excel files were still traced if i checked "recent" in my microsoft software, but couldn't be opened as it said there was an error or file had been deleted. Absolutely no idea how any of this happens. I"ve had Macs since 1990 but i can only say that since 2016, they've become increasingly buggy. I'm going to tough it out with the older macs for as long as I can. As the new macs and the software updates seem to be increasingly "buggy" as for the "iCloud" drive well no idea how a file goes AWOL from both within 12 hours of me using.

Apple is not what it used to be. I have a samsung phone, and will never by an Iphone, as people have same issues. Samsung cameras might not be as good, but the phones themselves are much hardier.

Todate I'd say Sequoia has been a disaster, and apple are just trying to cover it up. My take.

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Sequoia 15.0 bugs - external hard drives

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