CarPlay not working with iPhone 16 Pro

I have been unable to make phone calls after upgrading to iPhone 16 Pro Max. Maps and everything else works with CarPlay. Audio crackles, has static and drops every other word. I have a Toyota Sienna and I have done everything  everyone has suggested, to no avail. I have checked  Privacy/Content, new cords (from Apple and Amazon), uninstalled my phone from my Toyota and reinstalled it. I STILL cannot use my phone with CarPlay to make calls. If I do, all of the above happens, and worse yet, CarPlay won’t let me disconnect the call. The red disconnect button on CarPlay is frozen and when it finally disconnects on its own it randomly dials someone on my favorites list. Any additional suggestions will be greatly appreciated. Apple Support has poorly addressed at this entire debacle with CarPlay and I’m not sure, after this mess, that I will continue to be an Apple customer. Their support on this, and other products I have, has fallen way below par in the past year. They are not the company they used to be. 

Somewhat ashamed to say I spent hours trying to connect my iPhone 16 Pro for CarPlay to my '21 Toyota Tacoma. I went over all the settings, tried it with Bluetooth and also with hardwire. It didn't work even though it had worked just fine with my iPhone 13. It was so frustrating! Then it dawned on me to use the USB A to USB C that Toyota supplied with the truck. It worked easy peasy. Save yourself time and make sure you have a good cord.

Had the same issue with my new iPhone 16 Pro and my Mazda Mx5 ND

Did latest update today to iOS 18.1 and tried a new cable and it now works, so not sure which of those two solved the problem. I suspect it was the cable as when trying old cable (which previously worked on iPhone 14) then it goes back to the same issue.

hi , once removed the old iPhone , make sure that Siri is activated then go in settings iPhone car play and follow the instructions press vocal control and as if by magic the iPhone will be connected in CarPlay . My car is BMW serie 1 WiFi CarPlay

Okay as others have said, it’s the cable. Wife upgraded phones from a iPhone 13 pro max to a 16 pro max. Can’t use the old lightning cable bc the 16 is a usb-c. Thought we could just use a usb-a/usb-c cable to go from the 2021 Rav 4 to the new iPhone 16. NOPE. Nothing worked. No amount of presets or resets or settings. It will CHARGE but it will not activate CarPlay. THE ONLY thing that made CarPlay work was: using the OLD usb-a/lightning cable with a usb-c/lightning ADAPTER. $30 at Best Buy. It IMMEDIATELY worked.

so. Save your old usb-a lightning cable, get a $30 usb-c/lightning adapter, plug in your new iPhone 16 using both the old cable and the new adapter to go from the car’s usb-a to lightning, then from lightning to usb-c to phone. It literally worked the 1st time, after I spent the better part of a day researching stuff on the internet and YouTube that did not work or did not apply to my models. I don’t know or care how to fix the Bluetooth pairing. I just need CarPlay to WORK when she PLUGS IT IN and it DOES now.

My car play requires a cable to work. I have a 16pro and the map, texting, etc are all working on car play but when I try to listen to my Apple Music I get an error telling me when I am not driving to access music on my phone and go over the privacy details. I have done it countless times, paired and unpaired, removed and repaired and I still keep getting it.

I have a mini countryman and upgraded to the 16 pro. Have tried all the suggestions to deleting all previous paired devices etc, new cables to no success! Does anyone have a Mini Cooper and managed to get Car play on with their iPhone 16?? Help is much appreciated!

My 2020 tundra required a lightning to USB-C adapter with a lightning cable going to vehicle and it worked. Same problem…two different car with two different solutions. spent hours trying to figure this out.

WHY CANT APPLE FIX THIS???

I just got an Iphone16pro and had difficult getting my carplay to operate on my 2018 Camry. My previous Iphone 13 was functioning with no problem. I tried to tinker with the settings that was suggested above with no success and initially had the new phone connected to the car using the old cable with a usbc adaptor. It started to work the minute I changed the cable to a seamless USB to USBc cable. It was a connection/hardware issue. Hopefully this helps some of you.

took delivery 2 days ago and had the same problem.

simple fix really, unlike other iPhones the iPhone 16 will not work with a standard charging cable, it only charges the phone but cannot carry any date to the car.

Ordered a USB to USB-C data transfer cable £4.99 from Amazon and now work fine. Amazon advertise a charging cable and a charging data transfer cable make sure you order that one. They both look the same so if you have a old cable to charge you old phone it probably won’t work

I solved the problem. Buy a Nimble USB-A to USB-C cord. The Apple adapter does not work, because the old USB-A to lightning cords do not work. I suspect because they cannot support the same wattage. Since I changed the cord without the adapter, it has not disconnected. I upgraded from an iPhone 12 Pro Max to a 16 Pro Max.

No you’re incorrect. The adapter does work. MANY of us have used it and very successfully solved the problem. You should not equate your own failure by suggesting that unequivocally the Apple adapter doesn’t work.

Upgraded to 16 pro from 14 pro - CarPlay is now super laggy, have re-paired multiple times hoping it gets better but it never does - now every time I get in it takes minutes to connect and once it does everything is slow - connecting to a BMW i3

OK.... I have been checking this thread often and have tried just about every suggestion without any success. Three days ago I finally saw one that mentioned resetting your car stereo. I went a step further and reset my phone and my car stereo at the same time. For the last three days it has worked without any problems. Does not need to be plugged in, doesn't need to be repaired each time I get in the car...it just works like it use to!!!! Good luck!