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CarPlay not working with iPhone 16 Pro

I upgraded my iPhone 12 Pro to a 16 Pro, and the new phone will not connect to my 2018 Mazda CX-5 with CarPlay. When I plug it in, it charges but makes no sign of connecting.

iPhone 16 Pro, iOS 18

Posted on Sep 24, 2024 9:34 AM

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Posted on Sep 25, 2024 7:04 AM

I am so disappointed! My new iPhone 16 Pro does not work connect to my Carplay in my Toyota CHR. Had I known this, I would have upgraded to an iPhone 15 Pro instead. :(

108 replies

Oct 22, 2024 4:29 AM in response to Dan Bradford

Hi Dan

Quick question - when you reset the infotainment system to the default settings and you connected your iPhone 16 Pro (with the adapter and cable) and it worked, had you previously paired your iPhone via Bluetooth (for telephone & media in the car) or, did you pair via Bluetooth afterwards? I guess I’m asking the process I should follow: first CarPlay (via cable) and then Bluetooth or vice versa? Maybe it doesn’t make any difference? Thanks again for your advice.

Oct 24, 2024 9:34 AM in response to brianc407

I have been unable to make phone calls after upgrading to iPhone 16 Pro Max. Maps and everything else works with CarPlay. Audio crackles, has static and drops every other word. I have a Toyota Sienna and I have done everything  everyone has suggested, to no avail. I have checked  Privacy/Content, new cords (from Apple and Amazon), uninstalled my phone from my Toyota and reinstalled it. I STILL cannot use my phone with CarPlay to make calls. If I do, all of the above happens, and worse yet, CarPlay won’t let me disconnect the call. The red disconnect button on CarPlay is frozen and when it finally disconnects on its own it randomly dials someone on my favorites list. Any additional suggestions will be greatly appreciated. Apple Support has poorly addressed at this entire debacle with CarPlay and I’m not sure, after this mess, that I will continue to be an Apple customer. Their support on this, and other products I have, has fallen way below par in the past year. They are not the company they used to be. 

Oct 24, 2024 8:21 PM in response to brianc407

Somewhat ashamed to say I spent hours trying to connect my iPhone 16 Pro for CarPlay to my '21 Toyota Tacoma. I went over all the settings, tried it with Bluetooth and also with hardwire. It didn't work even though it had worked just fine with my iPhone 13. It was so frustrating! Then it dawned on me to use the USB A to USB C that Toyota supplied with the truck. It worked easy peasy. Save yourself time and make sure you have a good cord.

Oct 30, 2024 9:59 PM in response to brianc407

Finally it works! My previous iPhone was the 14 Pro Max which used the lightning charging cord. After trying all the fixes found on different sites, I came across a thread that said the charging cord may be the problem. I went to Amazon and purchased a new one (see below) and that worked. https://www.amazon.com/gp/aw/d/B08558B183?psc=1&ref=ppx_pop_mob_b_asin_title


I also purchased some Lightning to USB C Adapters for my old lightning cables (see below) and tested them out. They also worked. I hope this helps.

https://www.amazon.com/gp/aw/d/B0DHZZ6Q64?psc=1&ref=ppx_pop_mob_b_asin_title


Oct 31, 2024 6:09 AM in response to brianc407

OP here. Mine finally works. After trying all of the tips in this thread, and multiple different cables, I threw a hail mary pass and bought a cable from Mazda that they said meets the data requirements of their infotainment system, and it works now. Even Apple-branded cables didn’t work (I tried USB A to C, and USB to Lightning with a Lightning to USB-C adapter). USB is a “standard” is it not? How can there be such variability in performance?

Nov 6, 2024 5:03 PM in response to brianc407

Okay as others have said, it’s the cable. Wife upgraded phones from a iPhone 13 pro max to a 16 pro max. Can’t use the old lightning cable bc the 16 is a usb-c. Thought we could just use a usb-a/usb-c cable to go from the 2021 Rav 4 to the new iPhone 16. NOPE. Nothing worked. No amount of presets or resets or settings. It will CHARGE but it will not activate CarPlay. THE ONLY thing that made CarPlay work was: using the OLD usb-a/lightning cable with a usb-c/lightning ADAPTER. $30 at Best Buy. It IMMEDIATELY worked.


so. Save your old usb-a lightning cable, get a $30 usb-c/lightning adapter, plug in your new iPhone 16 using both the old cable and the new adapter to go from the car’s usb-a to lightning, then from lightning to usb-c to phone. It literally worked the 1st time, after I spent the better part of a day researching stuff on the internet and YouTube that did not work or did not apply to my models. I don’t know or care how to fix the Bluetooth pairing. I just need CarPlay to WORK when she PLUGS IT IN and it DOES now.

CarPlay not working with iPhone 16 Pro

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