AirPods 2 not showing hearing test

Same here!!

Yes that’s also what I’ve read, I guess they updated the AirPods in prep for the iOS update.

Update: On this video posted by Apple, at the 1:35 mark they stated that the feature is only available in the US and Canada.

Today is 29 October, and Apple release the update 18.1.. i using newest airpods pro 2 firmware...still no hearing health option yet... but if you restart the iphone and go to the airpods pro 2 menu, its there but grey out and after couple second, it gone.... here i attach mine..

Same with new. Brand new AirPods pro 2, updated to 18.1 today, and no hearing test. Does the battery level of the AirPods need to be a certain level, say over 50%? Does the "Ear Tip Fit Test" need to pass? I tried every single ear tip and with all of them I get a message that I need to adjust them or try a different tip.

gerrardsans wrote:

My country isn't listed in the compatibility list. Makes me wonder, how come this hearing feature can only available in some countries? It doesn't make any sense.

There are so many reasons why the hearing function is not available everywhere. Some countries have restrictions. Others outright ban certain functions. In the US, the hearing function had to be approved by the FDA. It could be that some countries are waiting for similar approvals from their government agencies.

ThomasTouhey wrote:

I just bought the airpod pro 2 for the hearing aid feature and it does not show. I thought it said it was available in Canada.

Not very nice APPLE

Canada is not listed on the page that shows which countries support the hearing aid function. But it's not Apple who is disallowing it. You can search to see what the hold up is with the Canadian government.

Oh and by the way, you are posting to an Apple user to user community forum. Apple is not here and rarely reads these posts.

rasg wrote:

Airpod Pro 2s have been available to use as hearing aids since September 2022 when they were released but Apple kept quiet about but probably gleaned a massive amount of data at the same time. There are many videos on YouTube explaining how to set them up as hearing aids and five weeks ago I did exactly that.

Please link to one.

I have been using them using the Audiogram from my local Costco Hearing Centre but I also used the Mimi app for a couple of tests before the Audiologist sent it to me and they work REALLY well for me and I have spent a LOT of time getting to know them. How they work. Amount of noise cancelling that suits me etc and I now use Adaptive Mode for most things that I do.

Noise canceling and Adaptive mode are not the same as having the AirPods function as hearing aids.

My 13PM is on 18.1 and my AirPods Pro 2 Lightning is on 7B19 and the option is not showing.

The only possible reason that I can think of is that the feature is not yet available in all regions, as stated here on the 7B19 release notes.

Same. It was promised with the update “this week”. It came today. Updated to iOS18 and still no Hearing Test option.

Oct 25 chat with Apple Support (my AirPods Pro 2 are brand new just for this feature) will only work with iOS18.1. More hype and wait.

Exactly. It works beautifully. Thanks for your help.

I’ve met all three, but still don’t have the hearing aid test on 2 seperate AirPod Pro 2’s that I have (lightning and USB-C).

Same here. I contacted support and they said it’s not available in Canada yet. Maybe in a few weeks but not sure when.

they can have it available all over the world but not canada. 🤦🏼‍♀️

Or France, Italy, Spain and the UK. It's nothing to do with Apple. All to do with restrictions from individual countries.