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AirPods 2 not showing hearing test

Just purchased AirPods Pro 2 and wanted to use them as an additional hearing aid. iPhone has been updated to iOS 18 but when I go to the AirPods menu, there is no option to have them give me a hearing test. Is this not available yet? If so, where can I find that option.

Posted on Sep 20, 2024 4:44 PM

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Posted on Oct 24, 2024 2:43 PM

My air pods pro 2 updated today to 7B19 and it still doesn’t have the hearing aid test. Anybody else?

101 replies

Oct 28, 2024 6:42 PM in response to WildBillD

It works! Kind of. Updated my iPhone 13 to iOS 18.1 today and paired it with AirPod Pro 2 with 7B19 and took the hearing test and successfully set up with hearing aid settings.


As a $5,200 aids wearer for the past four years I think I’ll hang on to the pro level aid for a while longer. The AirPods do give me a Bluetooth connection to my phone now with controls to be able to participate in conversations at a boosted hearing level without a change of hearing device. And, there was an adjustment period with the pro aids as well so I need to give these time.


Upper Midwest, USA. My sympathies to my neighbors up north and around the globe.

Oct 31, 2024 3:05 PM in response to json176

Please read thru the replies in this thread. Make sure you satisfy all three requirements.


In order to use the hearing test and hearing aid function, three things must be true. 

  1. Your iPhone must be updated to 18.1. Here are instructions to update. Update your iPhone or iPad - Apple Support
  2. Your AirPd Pros 2 must be updated to their latest firmware, which 7B19. Here are instructions to update. About firmware updates for AirPods - Apple Support
  3. You Apple Account must be registered in a country that supports the hearing aid feature. Check your country here.  AirPods Pro 2 - Hearing Health Feature Availability - Apple


Nov 5, 2024 7:07 AM in response to rasg

rasg wrote:

If you haven’t updated to OS 18, 18.01 or 18.1 yet you can still use them as hearing aids. They are not available the UK either on IOS 18.1.

No, you can't.


I am in the UK and I have been using them as hearing aids for over a month. They have worked since September 2022 when the Airpod Pro 2s were first launched. They work extremely well for me with my mild to moderate hearing loss.

The new Hearing Aid feature is not the same as Live Listen, which is what I suspect you've been using. The Hearing Aid function requires that your phone be updated to iOS 18.1. And it also hasn't been released in the U.K.

If you have updated to IOS 18 of any flavour it may be possible to roll back to IOS 17.7 if you have a backup on iCloud or on your computer but it's better if you haven’t made the update.

Downgrading is not supported and never has been.

I am running 17.7.1 and I won't be updating any time soon because i love my Airpods.

You will not lose Live Listen if you update your iPhone.

Oct 28, 2024 5:33 PM in response to WildBillD

Downloaded 18.1 today. When I opened the AirPods Pro section “Take a Hearing Test” came right up. iPhone 16 Pro, Air Pod Pro2 (usb C). Took the test. Went thru the turn on section and they work great. Control Center now has a little icon with an ear. That lets you adjust all kinds of stuff. Ambient Noise Reduction works very well and is easy to adjust in Control Center.

Oct 29, 2024 1:49 AM in response to WildBillD

I'm in South Africa and it isn't available even though I'm on 18.1 and 7B19. Bought the Air Pod Pro 2 especially with the promise of hearing test being available in Fall (October I guess), and finding it not available in my region is a bit frustrating and jarring. When will it become available for South Africa and what is the reason for the delay?

AirPods 2 not showing hearing test

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