Run-Time Error 53: File Not Found LinkCreation.dotm -- NOTHING in the proper folder to delete

I have dealt with this issue over the years and am familiar with the steps to deleting the LinkCreation.dotm file when the Run-Time Error 53 message pops up. I have followed the tried and true steps upon downloading Sequoia 15.0. But this time, there is no file to delete when I get to the file: Go/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word(or Excel or Powerpoint).

The Word, Excel, and Powerpoint Files found above are empty. So there is no clear way for me to delete the file.

I tried deleting the "Normal.dotm" and

"NormalEmail.dotm" files found at Go/Library/Group Containers/UBF8T346G9.Office/User Content/Templates

But that did not work.

Can you please let me know what I'm supposed to do if the file that is usually deleted to end this run-time error is not in the folder?

MacBook Air 13″, macOS 13.6

Posted on Sep 19, 2024 3:55 AM

Top-ranking reply

abramovs

Level 1

12 points

Posted on Sep 23, 2024 7:15 AM

I had the same problem and was able to solve it!

The files that you need to delete are now under: /Library/Application Support/Microsoft/Office365/User Content.localized/Startup

It was there that I found the files that I normally deleted under previous operating systems.

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19 replies

hkh180

Level 1

8 points

Oct 2, 2024 1:33 AM in response to A.J. Hamler

Thank you so much! This has be driving me crazy!

Oct 3, 2024 3:33 PM in response to Sunset_Island

Never Mind! I finally Got IT :) Thank you guys

Oct 30, 2024 2:56 AM in response to Camador_1

Could you share what did the trick for you? I also don't have the Office 365 folder in my

/Library/Application Support/Microsoft

JietingP

Level 1

8 points

Nov 5, 2024 5:22 PM in response to Camador_1

Thank you very much, it worked.

Run-Time Error 53: File Not Found LinkCreation.dotm -- NOTHING in the proper folder to delete