why are image thumbnails not displaying in finder since updating to sequoia on my m1 MacBook pro

Image thumbnails not displaying in finder since updating to sequoia on my m1 MacBook pro

MacBook Pro 16″, macOS 15.0

Posted on Sep 18, 2024 6:36 AM

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Question marked as Top-ranking reply

Posted on May 2, 2025 6:55 PM

112 replies

Jan 8, 2025 1:34 PM in response to MSNyerges

Also seconding this. Recently upgraded to Sequoia 15.2 and now Finder is unable to show thumbnail images for PNG files. JPG and every other format seem to be okay, but for some reason no thumbs on PNG files.


I deleted everything in my ~/Library/Caches/ folder; re-indexed all my drives, restarted. If I do the 'Convert Image' to JPG in the Preview pane, that works... but that's because the Finder creates a new JPG file and the PNG remains the same.


Are there different PNG 'formats'? Other info that might be noteworthy: If I bring the PNG into Photoshop and export it to PNG (both 'Quick Export' and through the 'Export As' dialogue box), then the image's thumbnail appears. However, if I bring the PNG into Photoshop and simply save it as I close it, then there is no thumbnail image.


Thank you.


iMac Pro 2017

2.5 GHZ 14-Core Intel Xeon W

Radeon Pro Vega 64 16 GB

64 GB 2666 MHZ DDR4 RAM

Sequoia 15.2


Mar 22, 2025 4:40 AM in response to MSNyerges

For the case of missing QuickLook thumbnails for RAW image files, see FYI: Generate custom Finder icon for RAW images. This approach uses Adobe DNG Converter and ExifTool to create custom Finder icons for RAW image files (supported by Camera Raw). If interested, please follow the links contained as well as viewing the notes in the set RAW Preview README file.


Finder preferentially displays the custom thumbnail icon in place of the default image icon. I use this approach to workaround a problem related to excessive CPU usage by the macOS ImageThumbnailExtension process for HDR-PQ CR3 (Canon RAW) images (this issue persists in Sequoia 15.3.2).


- Pie Lover

Oct 3, 2024 7:31 AM in response to MSNyerges

I've been having a similar issue. Asked this community, but no answers (Trouble with Preview and Quick Look).


Similarly to Alenem, if I move the files in question to a new folder, the downloads folder, the desktop, or even the trash, image thumbnails and QuickLook work as expected.


I've had this issue since 2 updates prior to Sequoia. I was hopeful that Sequoia would have fixed it, but it didn't.

Oct 29, 2024 8:15 AM in response to MSNyerges

I just updated to Sequoia 15.1 and noticed the missing thumbnail issue. It's possible that I haven't waited long enough for the thumbnails to appear in Finder.


A while ago, I wrote an Automator script (see FYI: Generate custom Finder icon for RAW … - Apple Community) to create custom thumbnails for RAW file types that macOS doesn't recognize. The script makes use Adobe DNG Converter and Exiftool. With some work, it would be possible to adapt the script to macOS supported file types. Automator itself can generate thumbnail-sized images for supported file types avoiding the need for DNG Converter.


- Pie Lover



Nov 21, 2024 2:27 PM in response to MSNyerges

The issue of missing icon previews began in Ventura, but there was a plist workaround, which offered a temporary fix. However, this workaround was removed in Sonoma, and it appears they have doubled-down in Sequoia. This change significantly impacts my workflow as a long-time Mac designer. They must really want to get rid of us. If any Mac engineers are reading this, unless you want a mass-exodus... DO BETTER!

May 21, 2025 12:30 PM in response to RyckyP

Same issue. I Airdropped 16 photos from iPhone to MacBook Air with M1 chip, opened the .heic files in Preview and exported them as .jpegs. Half of them end up with the generic icon. This happens repeatedly, and restarting finder or blowing away the cache does not help. reboot does not help, but these are the only suggestions provided by Apple support. Please at least confirm the issue @APPLE.

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why are image thumbnails not displaying in finder since updating to sequoia on my m1 MacBook pro

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