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Why does Safari not download files after Sequoia update?

After updating to Sequoia my file downloading process in safari is broken.


it will initiate the process but it will not download any further. When you click on open finder message will say cannot move file


i tried to clear safari cache. Same problem.


when I use Microsoft edge it works fine.


so what setting changed in Safari to cause this


any insight?



[Re-Titled by Moderator]

MacBook Pro (M2 Max, 2023)

Posted on Sep 17, 2024 2:05 AM

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Question marked as Top-ranking reply

Posted on Oct 7, 2024 2:36 PM

To clarify further...


I'm running Ventura and everything was working fine with Safari downloading anywhere... until the latest Safari Version 18.0 (18619.1.26.111.10, 18619)


After that, download starts; file.download is created on my NAS drive; and then when all done, Safari says it couldn't move the file.


This is new and is happening to everyone I'd guess who happens to always or sometimes (as do I) choose a download location on a NAS -- I haven't tried just an external drive.


AND YES, I did set that the new Safari should have access to FULL DISK ACCESS in settings.


This is clearly a bug in the new Safari.

36 replies

Sep 20, 2024 10:04 AM in response to etresoft

Just to clarify a couple things on what I reported 2 days ago (September 18, 2024):


I'm using SONOMA 14.7, not Sequoia. Was waiting for a bug fix release before I upgrade to Sequoia.

The Sonoma 14.7 upgrade that I applied this week included Safari 18.0.


The issue that I'm experiencing is with Safari 18.0.


Downloads to network drives worked fine with the previous (17.x) version of Safari. They don't work with Safari 18.0.


DuckDuckGo browser creates download packages in a very similar process to what I reported in the problem with Safari 18.0. I have had no issues downloading files with the DuckDuckGo browser -- it completes the download and moves the file from the package to the target location on the network drive.


Generally, users have more than one browser, so they can just switch to a different product. That could explain the low number of reports here.

Sep 20, 2024 5:12 AM in response to macmustache

macmustache wrote:

1. > You’ll need to review what 3rd party system modifications you have installed. The most likely candidate is some kind of file-sync system.

I don't think that's likely at all:

It's certainly "likely". That doesn't necessarily mean it is the cause for each and every problem. There are only a handful of people reporting this problem. The problem is quite unusual. There are only a handful of possible causes. The burden is on you to investigate. All we can do is provide possible suggestions for places to look.


For example, one person mentioned downloading files to a network volume. That's obviously not going to work. Network support in macOS gets worse every year. This kind of temporary-download-then-move-into-place is an operation that is well-known to fail on a network volume. 3rd party browsers aren't going to do that, so they would be less likely to fail in this situation. So if you are using a network volume, don't do that.


Sep 20, 2024 8:08 AM in response to macmustache

macmustache wrote:

In our setup no files are saved to local disk; all files are saved to NAS.

You're gonna have to change that.

I do not know any reason why this function should be removed in Sequoia, especially since Ask for each download remains a choice in the settings.

I believe this is a bug in Sequoia Safari, not a problem of user practice.

Oh it's certainly a bug, but not one that's likely to be fixed. The problem lies with how the Mac works (or doesn't) with network volumes. There is a slight chance that Apple could fix Safari to save files differently, but it's only slight chance. This would be a quick and easy fix, so if it does happen at all, it might show up in 2-3 months.


The networking is a complicated, longstanding bug for many years. Quite frankly, I don't know how you managed to make it to Sequoia at all saving all files to a network volume. That's remarkable. I congratulate the skill and competence of your IT team. Alas, everybody meets their match eventually.

Sequoia is quite new, and probably most users are defaulting to the Downloads folder.

New or old, pretty much everybody uses the default Downloads folder on the local drive.


This is a pretty basic support problem. If Apple breaks something for 50 million people, that's Apple's problem to fix. But if Apple breaks something for 50 people, that's your problem to fix.

Nov 9, 2024 5:10 PM in response to Tsinoy Newbie

Yes, getting the same issue as well. Spent hours trying to fix this issue that has been created. I have been downloading pdf files to my NAS Synology server for years - direct from Safari. Now I cannot do it. I must change the download location to a local drive and then copy across to the right folder in the server. So, now I have a few more steps to complete, which I didn't have beforehand. Not happy.


To clarify - I can now only get a xxxx.pdf.download filename to my server, but if I switch it and save it on my desktop for example - it will be xxxx.pdf.


This is very annoying.

Why does Safari not download files after Sequoia update?

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