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I did not receive Apple Pencil with the student offer

Through education offer I was supposed to recieve Apple Pencil free but I didnt recieve it at all when the order was delivered. I had used opt out of offer while making the purchase.


order number: W14****475


[Edited by Moderator]

Posted on Sep 9, 2024 6:20 AM

Reply
7 replies

Sep 9, 2024 8:25 AM in response to Abrarez

Discounts or offers, where offered, are only available at time of purchase - and cannot be applied retrospectively.


If purchased directly from Apple, you generally have 14-days within which Apple will unconditionally accept return of an undamaged device for exchange or refund. This opportunity can sometimes be helpful in being able to return for refund - and then make a new purchase with benefit of a discount/offer where available.


I did not receive Apple Pencil with the student offer

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