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Canon R5 Mark II RAW files are not supported by Photos or other apps in iOS 17+

The RAW files from the new EOS R5 Mark II are not supported in the photos app. Apple should include support for these new RAW format in the next iOS update. Photos, and many third party photography software depend on apple's native support for these RAW formats. I can't open anything I'm shooting at the moment.

iPad Pro, iPadOS 17

Posted on Aug 21, 2024 1:08 PM

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Question marked as Top-ranking reply

Posted on Oct 13, 2024 1:01 AM

I'm running Sequoia 15.0.1, Still no Photos support for Canon R5 Mark II

26 replies

Aug 23, 2024 4:11 PM in response to Ben_Photo

I have the same problem with raw files from the R5MkII. People don't realize that most photographers tend to catalog their photos (CaptureOne, LR, etc.), so coming up with a temporary solution doesn't work and again, if the OS can't read em, (in my case) CaptureOne can't either. I've opened a ticket with CaptureOne, so hopefully they'll drive to get this resolved as well.

Aug 21, 2024 1:34 PM in response to Ben_Photo

You may have to wait a bit longer. The Canon EOS R5 Mark II has just been announced. Usually Apple needs at least six month up to a year to develop the RAW support for a new camera, if it will be supported at all. Not all new cameras are getting RAW support from Apple.

I recommend to send a feature request to Apple and ask for the RAW support to be added. Apple - Photos - Feedback



Aug 23, 2024 8:44 PM in response to Ben_Photo

I have the same problem. I just got my new Canon R5 mark ii and cannot open the Raw files in the Apple photo program. This is incredibly frustrating. I have a canon R5 and R3 where both Raw files open in the Apple photo program although recently the R3 files were not opening but it took Apple 3 weeks and they fixed the problem. I guess I’ll contact Apple tech support and put in a ticket.

Sep 16, 2024 6:53 AM in response to hee115

Hee115, I only use the Apple photo program to edit my raw files. For now, I am only shooting in JPEG with the canon R5 mk ll because Apple has not updated their Photos program to allow me to view raw files. I am totally frustrated and wish they would update their system soon. I sent in a request to Apple tech support and was informed the engineers are working on it but they cannot give an exact time as to when it will be updated for the R5 mk ll. I also have the r5 mk l and those Raw files can be viewed in the Apple photos program with no problem.

Nov 18, 2024 12:42 PM in response to Ben_Photo

Canon R5 Mark II Raw Support: Gentlemen Coders, https://www.gentlemencoders.com/, have software for the Mac, Nitro, that is compatible with the R5 Mark II raw files. It's a stand alone and plug in app for Apple Photos. It's works really well. Then there's also DNG Converter, free from Adobe, though Nik, the founder of Gentlemen Coders, tells me there is some data loss using DNG Converter. Nik was an Apple engineer for 18 years and part of the Apple Photos app team.

Nov 13, 2024 6:38 AM in response to Matze282

Is that a compressed raw file format? If, it may be awhile or maybe even never. Adobe doesn’t support all the different compressed raw file formats either.


Here is the latest list of cameras and formats supported by Apple. Note, Apple states Canon raw only. I suspect they will never support cRaw based on past history.


Digital camera RAW formats supported by iOS 18, iPadOS 18, macOS Sequoia, and visionOS 2 - Apple Support


Aug 21, 2024 3:45 PM in response to Ben_Photo

To be blunt, adding raw support does not seem to be a priority these days for Apple. So, some cameras are never supported, so partially supported and some fully so.


Options: Convert the raws to DNG with Adobe's free converter.


or


Use a third party app to manage these (and if you wish) all you photos. Apps like Adobe's Lightroom and Lightroom Classic, CaptureOne, DxO Photo Lab, Mylio and others have their own raw support and tend to be faster and more complete in the support they offer, but then they ought to be as you pay for them. Also consider the software that the maker of your camera recommends, which is most likely free and there are also open source options too.

Sep 16, 2024 6:11 AM in response to Billyboy101

Billyboy101, have you find a solution yet? I am in similar situation. Raw files from R5 mark ii are not recognized in light room classic even though my mac pro with sonoma 14.x sees them just fine under Finder. I updated Digital Photo Professional to 4.19.10 and LRC version is up to date because it's on automatic cloud update. There's no firmware update yet for R5 mark ii. All raw files from R5 are fine in LRC.

Sep 16, 2024 7:31 AM in response to hee115

I’m using Lightroom on my iPad Pro. It seems to work just fine. I then export the JPEG into my Apple photos. I personally like how Apple catalogs photos in the Apple ecosystem. My normal workflow has been to edit and photomator but Lightroom seems to be working just fine. I just wished it was more integrated into the Apple ecosystem. I’m hoping that iPadOS 18 adds raw support. I’ll be upgrading today when it drops, so we’ll see you then.

Aug 25, 2024 4:44 PM in response to Billyboy101

Update: For those using CaptureOne, I heard back from them today and they are releasing an update on the 28th that they say will resolve the issue. Confusing, just a bit... I mean, are they providing a driver for the OS or will I find out that they're really are just providing a new camera profile and not addressing the ability to read the raw files? Keeping myself from getting excited, and I guess we'll find out in just a few days...

Canon R5 Mark II RAW files are not supported by Photos or other apps in iOS 17+

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