You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a MacBook Pro running Sonoma 14.5. After filling out all the information in Settings for Wallet & Apple Pay, I am still unable to use Apple Pay at websites in Safari. When I try, a window pops up, and the Touch ID circle briefly appears then disappears. The only active button on that window is Cancel. I also have an iPhone and Apple Pay works fine there. What am I doing wrong?
MacBook Air 13″, macOS 14.5
The problem isn't the ability to add cards to Apple wallet but the ability to use it in Safari.
As others have said that whenever they go to use Apple Pay in Safari it'll show the Apple Pay menu but at the bottom where the touch ID circle is at the bottom it'll say 'processing' then stop without any other prompts or my having pressed on touch ID. After 30 seconds it'll error out saying that it couldn't process the transaction. This is for Apple card and my personal CCs.
This is usually related to a setting regarding Fingerprint ID and/or Two Factor Authentication. Have you tried resetting both on your Mac? Do you have other users on the Mac?
The frames you posted all look the same. What am I supposed to be seeing? Do you get an error message? If so, what does it say?
What Mac OS are you using?
14.5 (23F79)
Is it an Apple keyboard or third party?
It's an M1 Pro MacBook without a keyboard attached. TouchID works for everything else (login, keychain, etc.)
You might want to try updating to the most current Apple/Mac OS version, 14.6.1
I just updated to 14.6.1 (23G93) and it's still misbehaving.
I'm in the Czech Republic. What do I do in Safe Mode?
OK, so if I have Xcode running, it behaves as if Safari didn't have focus.
Sorry for double posting! Did not activate the proper sort order in this forum, leading to the impression my first post got lost. =/
This could be an issue related to the individual websites you’re visiting.
Problem is it happens on Apple.com, not a great look since its Apple's own website. Unfortunately Apple support could not diagnose it so we are stuck till its fixed.
Have you reported this to Apple?
When I enter safe mode Apple Pay on Safari works as intended across every site I visit (Apple, Belkin, 64Audio, etc) but when I return to non safe mode something seems to break Apple Pay again.
Apple Pay not working on my Mac
