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I keep receiving pop-up messages from a site called update-macos.com telling me a have certain viruses. Presumably this is a fake site?
[Re-Titled by Moderator]
MacBook Pro 16″, macOS 14.3
Hi VikingOSX,
I think I may have misread yours and others advice. I eventually managed to stop the pop-ups by going into Safari Settings -> Websites -> Notifications (in the LH panel of the dialogue window) and there was 'updates-macos.com' on the list shown as being allowed to show alerts. I highlighted the website and clicked 'Deny' and then later removed it for good measure.
Thank you all for your help. :-)
Hi VikingOSX,
I think I may have misread yours and others advice. I eventually managed to stop the pop-ups by going into Safari Settings -> Websites -> Notifications (in the LH panel of the dialogue window) and there was 'updates-macos.com' on the list shown as being allowed to show alerts. I highlighted the website and clicked 'Deny' and then later removed it for good measure.
Thank you all for your help. :-)
It is a complete scam. If in Safari, visit the Settings : Advanced panel and select Show features for web developers. That will add a Develop menu bar item. It also allows you to clear Safari cache and cookies via option+cmd+E.
Quit Safari, then holding the shift key, launch Safari again. Press option+cmd+E, and then from the Safari application menu, select Clear History… All History and click Clear History. Quit Safari. All history, cookies, and cache are empty.
Now launch Safari normally and don't visit the web site that popped that scam notice about viruses on your Mac.
Ferret51 wrote:
I keep receiving pop-up messages from a site called update-macos.com telling me a have certain viruses. Presumably this is a fake site?
Fake site, yes.
Here is how to: Stop unwanted Notifications - Apple Community
I removed updates-mac.com from my System notifications and I went to Safari and did the same. Every time I open Safari, it returns to the list of notifications. I have run a virus scan with no results. I am not sure where this came from, but something is allowing it to reload to Safari notifications after it gets deleted.
Hi Gibbo58
I'm actually not sure why I said that, but also try VikingOSX's suggestion:
"It is a complete scam. If in Safari, visit the Settings : Advanced panel and select Show features for web developers. That will add a Develop menu bar item. It also allows you to clear Safari cache and cookies via option+cmd+E.
Quit Safari, then holding the shift key, launch Safari again. Press option+cmd+E, and then from the Safari application menu, select Clear History… All History and click Clear History. Quit Safari. All history, cookies, and cache are empty.
Now launch Safari normally and don't visit the web site that popped that scam notice about viruses on your Mac."
lorruss wrote:
how do you highlight and remove it?
Here is how to Stop unwanted Notifications - Apple Community
When you get to the display being discussed, tap on the entry, and disable or remove it.
You might only see an icon on the left end of line, and no text in the middle, and a “deny” control on the right. Tap on that line, and select deny, or remove the entry.
Thank you very much - I followed your guidelines and it has worked!
DennisWalsh wrote:
updates from update-macos.com
Hello, and welcome to the thread!
Somewhere along the path you were offered, and accepted notifications. You now no longer wish to receive those notifications.
Here is how to remove those unwanted notifications, and also how to prevent future requests for permission to send those:
As has been repeatedly stated: Stop unwanted Notifications - Apple Community
Most interesting if I use your " update-macos.com " without quotation marks
This is what I get when using Safari on Sonoma 14.3
So am wondering how your Safari is getting these Pop Up, at all ?
Can the user expand on this behaviour ?
Hi Ferret51,
I have done much the same as you but I don't know how to do the very last bit you mention. You say you 'removed it for good measure'. How did you do that?
Macos updates and icloud hacked keeps showing up on my computer what should i do?
Ferret51 wrote:
Thanks VikingOSX. Tried all your suggestions but the pop-ups keep appearing whenever I have Safari running and only running Google calendar.
What if you uninstall Google calendar and all that's connected to it, then reboot and see if that popup still appears.
Please download and run (free) EtreCheck, and share the results to the clipboard. Then open a new reply here, and press the Additional Text button that looks like a printed page, and paste and post the hardware and software configuration report here. From the, we can get a little more detail about what is installed and what is running here.
I had update_macos and didn't know how to get rid of it. Ferret51 was absolutely correct. I followed Ferret's instructions and dumped this thing. I also found a 2nd one called flamethrower and dumped that one. Thank you Ferret51
How do I stop unwanted notifications from "update-macos.com" fake site on my MacBook?
