You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music's web player constantly stops with errors

I've subscribed for Apple One service and with it I have access to Apple Music, replacing Spotify as my music library.

I'm trying to use the Apple Music's web player while I'm working under Windows 10 because I don't want to be with headphones/airpods in my ears all the time streaming from my iphone. But the player keeps crashing with a message:

"An Error occurred.

Something went wrong. Please refresh the page and try again."

I'm using Firefox as my primary browser, I thought that maybe there is a problem with it so I've tried Edge( which I don't use at all - there aren't any addons or whatsoever on it, it's clean installation) but again after 2-3 songs at most the error occurs and I can't listen to my music.

This makes it unusable for me at all. I can't install apple music on my working computer due company's security's politics.

Basically I've switched from hours listening to music with Spotify to not able to hear 2 songs in a row without problems. It's not very productive to stop every 2-3 minutes to refresh a web page and star over again.


Posted on Jan 2, 2024 4:36 AM

Reply

Similar questions

1 reply

Apple Music's web player constantly stops with errors

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.