PS5 keeps disconnecting from my iPad

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Level 1

8 points

PS5 keeps disconnecting from my iPad

I paired my PS5 controller to my iPad (iPadOS 17.1.2 (21B101)) and have been using it to play Hello Kitty Island Adventure for over a week now. My PS5 controller has gradually started disconnect from my iPad. When it first started to disconnect, I would push the PS button to turn it back on it get maybe 20 mins of play before it disconnected again. Now when I push the PS button, it turns on and then immediately turns off within 5 seconds. I can’t play my game anymore because of it. What can I do to fix this?

[Re-Titled by Moderator]

Posted on Dec 10, 2023 12:09 PM

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Answer 1

Top-ranking reply

ZintainUSA

Level 5

6,537 points

Dec 10, 2023 1:14 PM in response to Mckearnla

Are you sure that the controller is charged? If the controller is turning off immediately it sounds like it is either a battery issue with the controller or the controller is dead. You can also check to see if the controller will connect to a PS5 and see if it has problems there too.

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Answer 2

Dec 10, 2023 12:33 PM in response to Mckearnla

Substitution is often the easiest method by which to identify and resolve an issue with third-party accessories.

Try using a different controller with your iPad - and/or try pairing and testing your current PS5 controller with a different iPad.

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Answer 3

Dec 11, 2023 1:57 AM in response to Mckearnla

I'm delighted that the issue has been identified and resolved.

Having demonstrated that your PS4 controller works with your iPad - and your PS5 controller doesn't - this test would strongly suggest a problem with the PS5 controller itself.

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