You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Mac can't locate external CD drive

Just upgraded my Mac to Sonoma 14.1.1. Computer was new July 2023. I want to upload some more CDs and the Mac doesn't recognize the CD drive. It is an LG Model GP65NB60. When connected to Mac it is on, can hear disk spinning, but can't access drive. Please help. Thanks.

Mac Pro (2023)

Posted on Nov 18, 2023 2:36 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2024 7:42 PM

I have a couple of external CD burners that I use connected to a MacBook Prom with M3 Max chip and they are both flakey with Sonoma. I burn CDs to use doing my radio show. Here at a few things I have found out:


If there is a CD that it can't read in the drive try this. Hold down the mouse or track pad button while you are connecting the drive to the computer, often this will eject a CD that can't be seen or read. First it will try to read it and then spit it out. Another thing to try is shut the computer off with Cd drive connected. Hold the mouse button down while starting up the computer. Y will have to hold it down a long time! I think the finder is spitting it out, so that need to load first.


To burn Cds on my setup I have to connect the CD drive after I have logged into the computer. In System Settings I have under 'CDs & DVDs" I have "Ask What to Do" selected so it asks when I put in a blank CD. When I have it set to open Music it does not work well. When I put in a blank CD is asks what to do with "Open Finder" selected so I just choose "OK". Then I go into "Music" select the playlist I want to burn and choose "Burn Playlist To disk" from the "File" menu. It is still flakey. If the computer looses contact with my player I have to unplug the player and plug it back in. Then start over, both of my drives work fine on my older computer.


I also read an article about in Macworld about a USB bug in Sonoma where you may have to go into

"System Settings->Privacy & Security->Allow Accessories to connect.

They said you may need to disconnect all US devices, change the setting then reboot your computer.

This option is all the way down near the bottom of the list of things in Privacy & Security.

Change the setting to "Always" I think they also said you may need to change the setting to another option and then back to "Always".



57 replies

Mac can't locate external CD drive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.