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Something has changed in the last couple of days, maybe with Apple. Emails stopped sending. I have reset time and time my credentials but when I edit server to use smtp, it keeps going back to smtp(offline). Has anybody figures out a way to fix this?
iMac, OS X 10.11
Thank you - I have tried various solutions, and my provider says it must be due to an update in apple.... I have deleted and re-added email addresses, but it seems that having more than one IMAP email address from one provider isn't sitting comfortably with Apple Mail. Very strange. It was Ok until a couple of days ago.
Thank you - I have tried various solutions, and my provider says it must be due to an update in apple.... I have deleted and re-added email addresses, but it seems that having more than one IMAP email address from one provider isn't sitting comfortably with Apple Mail. Very strange. It was Ok until a couple of days ago.
That means it cannot connect to your SMTP server. Contact your email provider and see if they have changed there server settings.
Also, see the suggestion in the following link. click here ➜ Mail shows my SMTP is "offline": How do I… - Apple Community
Thank you for replying. My provider says it is definitely an Apple issue as I can use email on their web server. Sigh
It's nothing to do with an Apple update or Apple Mail being "wrong" somehow as I have 5 email accounts with different providers and they're all working OK. Get back to your email provider's support team and ask them to do their job properly and support you. Clearly something has changed somewhere and it's probably something that's happened their end.
how do I move from smtp (offline) to online in settings
