You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My iPhone 13 Pro Max suddenly blacked out

my phone suddenly blacked out. I can hear it ring, but cannot see the screen to answer.

[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 16

Posted on Oct 25, 2023 12:03 PM

Top-ranking reply

Level 9

66,910 points

Posted on Oct 25, 2023 12:14 PM

Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

View in context

Similar questions