You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone turned black

My Iphone screen turned black - I know it's charged but I can't see anything on the screen. It appears as if the phone is completely turned off. But I can hear notifications coming in

Posted on Sep 2, 2022 11:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2022 1:05 AM

if it was me then I would


try

restarting the ios device Force restart iPhone - Apple Support and check if it resolved it if it did not


then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support - Apple Support if that did not resolve it then I would


contact apple about repair Contact - Official Apple Support


 

1 reply
Question marked as Top-ranking reply

Sep 3, 2022 1:05 AM in response to Sanais

if it was me then I would


try

restarting the ios device Force restart iPhone - Apple Support and check if it resolved it if it did not


then I would try Restore your iPhone, iPad, or iPod to factory settings - Apple Support - Apple Support if that did not resolve it then I would


contact apple about repair Contact - Official Apple Support


 

Iphone turned black

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.