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Unable to log into iTunes on my Win11 computer

We just got a new Windows 11 computer and I am trying to set up iTunes however it will not let me log in. How can I correct that?

Windows, Windows 6

Posted on Oct 22, 2023 12:17 PM

Reply
4 replies

Oct 23, 2023 1:23 PM in response to pkrobello

Hey pkrobello,


Welcome to Apple Support Communities. The information below may help with signing into iTunes on your Windows PC.

If you’re unable to browse, sign in to, or buy music from the iTunes Store in the iTunes app  on your PC, try the following:
* If you see a message that your computer can’t connect to the iTunes Store, choose another item from the pop-up menu (Podcasts, for example), then click Store again. If your computer still doesn’t connect, make sure your internet connection is working—open a web browser and visit a website. If your internet connection is OK, there may be a problem with the iTunes Store. Try visiting the store again later.
* Make sure your computer’s date, time, and time zone are set correctly.
* Make sure your account information is accurate and that you don’t need to correct a problem with a previous purchase. Choose Account > View My Account, then sign in (if necessary). To verify your account information, click Manage Payments next to Payment Information.
* Make sure the iTunes Store is available in your country or region. See the Apple Support article Availability of Apple Media Services.
* If you can’t find the song or album you’re looking for, it may not be available for sale. Visit the iTunes Store Requests website, then visit the iTunes Store at a later date to see if the song or album is available.

The information is also available: If you have problems using the iTunes Store on PC.


Take care.


Unable to log into iTunes on my Win11 computer

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