Good idea - to use Apple Care if it still covers a new phone.
I booked a genius appointment within the 14 day return period wishing in to return it.
He was not phased - he didn’t see it as very important. Then when I got him to try it on his own phone and the problem showed itself there too. He was even less phased and said there’s no reason to return it.
He just said it’s clearly a glitch with the brand new operating system which will be sorted out and added he didn’t write long messages.. Irritating as of course that’s not the point.
It would be constructive if this was taken far more seriously by Apple. The cursor is fundamental. To be able to easily control it and place it where one wants is fundamental. It would show good faith if Apple acknowledged this problem and acknowledged that it was serious.
My last post was removed and I don’t know why and they didn’t tell me why. (I read the terms and don’t know what I did wrong.) I’ve started using this site for the first time due to this cursor problem. Are the people that remove posts Apple or volunteers?
It’s not just getting the cursor to go where one wants in longer messages that is the only problem with it. But it’s also what some others have touched on regarding issue placing it where one wants generally (not just in the messages app) and how it likes to select words one doesn’t want it to. It’s a nightmare. Most un-user friendly.
Yet my other iPhone that I haven’t updated to iOS 17 is still running beautifully regarding the cursor.
Is anyone a developer? Does anyone know what Apple has done to the iOS to make the cursor function so bizarrely in iOS 17? Does anyone know a route to a much higher level in Apple to flag this?