Nothing will connect with HomeKit after upgrading Spectrum Internet

Update….

So the issue is 100% with Spectrum’s router. I ended up buying the amplifi alien router and everything is working perfectly.

My HomePod also works intermittently. When it connects, it works until disconnected. The next time I try to connect, say the next day, I cannot connect at all. Sometimes a reboot of my iPhone works, but mostly it doesn’t. I was going to buy a new HomePod but I see from this thread, that may not be the best idea.

Hello,

I have spectrum Internet as well, and I have been facing numerous problems with my original HomePods from 2018, as well as my Apple TV. Spectrum is my only choice where I live here in rural New Hampshire and the issue I’ve been having is that even though my iPhone 15 is connected to the same Wi-Fi, my HomePods must think I’m on a different Wi-Fi and so does my Apple TV because I don’t have airplay access, I don’t have the ability to control alarms and timers or even control the music, and I can’t use my phone as the Apple TV remote. I’ve tried everything from resetting my router, to turning off the private Wi-Fi address on my phone and yet there isn’t any luck whatsoever. My smart lights all work just fine and I can turn those on and off remotely with no issue but that’s what’s been going on for me.

And if I have to buy a new router, is there something comparable to Amplifi Alien router, though cheaper? Or should I bite the bullet and just spend the $350-$400 on the Amplifi Alien router? My issues (speakers not connecting, Apple HomePod and a Visio speaker) started the day after having Spectrum installed and using their assigned modem (EU2251) and router (SAX1V1S).

Hello,

Honestly, I think any router will work. When I had Xfinity, I never had this issue, and I knew a few other posters in this chat used other routers that were less expensive and the problems were fixed right away.

Check the router settings and make sure that you're not using guest mode, client isolation, or similar features that block peer to peer communications over the local network.

tt2

With numerous Homekit accessories and Apple hardware to deal with I have found it useful to change the SSID and password of a replacement modem/router to be the same as the replaced device. This is done via the router settings. This should be done at the time of installing the router.

In your case it might be too late but could be worth trying in an attempt to fix your problems.

If you are able to change the wifi router settings try disabling the 5Ghz channel for troubleshooting purposes.

Also try assigning a static IP address to the Homepods (instead of dynamic). Assigning fixed channels might also help.

Another possible issue is that "smart" modems can confuse Homepods - if applicable, try disabling that feature.

These were issues with original Homepods several years ago.

I have zero understanding of these things... how do I assign a static IP address to the Homepod through the spectrum provided router (Model: SAX1V1S)? I see the area to do so in the setting's in my Spectrum account.

Hello,

I would not recommend buying a new set of HomePods. I almost did that, and I am so glad I didn't, as my original 2018 HomePods and my entire Apple HomeKit set-up are still working perfectly after buying my own router. 

Hello did you find anything to resolve this issue? I am currently experiencing it my self.