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Level 1

4 points

When my id is greyed out while I’m not connected to server , is that cause I’m not connected to Wi-Fi, why is that?

iOS 16.6

Posted on Aug 23, 2023 2:22 PM

Top-ranking reply

Level 10

209,067 points

Posted on Aug 23, 2023 2:26 PM

When your Apple ID is greyed out, please check:

If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.

If you have a MDM profile, you need to contact your company - IT department.

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