You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

I forgot my password to my ipad 10th gen. and im unable to unlock it

i locked my Ipdad after attempting numerous times to put in my password. I always had that password and it keeps saying its incorrect.

iPad (10th generation)

Posted on Aug 22, 2023 2:29 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2024 12:06 PM

I need help getting my new ipad 10 unlocked and set up.

14 replies

Aug 22, 2023 3:52 PM in response to natie213

Would this be your iPad Passcode, or AppleID Password?


A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device. If you see a waiting period you can wait and try again to input the correct Passcode; otherwise, the iPad must be restored.


You may find this support page to be helpful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support



iOS/iPadOS 15.2 or later with a forgotten Passcode


Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple



AppleID


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


More information about recovery of your AppleID and associated Password:

If you forgot your Apple ID - Apple Support

If you forgot your Apple ID password - Apple Support



Sep 3, 2024 7:43 PM in response to peterforever

peterforever wrote:

I forgot my lockscreen password for my Ipad 10th generation what do I need to do


Passcode reset with a Mac or PC:


Passcode reset without (iPadOS 15.2 and later):


If there is no existing backup, then the data is gone.


No, you can’t back up the data now. Not without the passcode.


Sep 29, 2024 7:08 PM in response to dequarianna

dequarianna wrote:

I can’t unlock it my kids forgot password


Passcode reset with a Mac or PC:


Passcode reset without a Mac or PC (requires iPadOS 15.2 and later):


If there is no existing backup, then the data is gone.

Oct 15, 2024 8:34 PM in response to tahitia

tahitia wrote:

I changed my password on iPad now I can’t get in. What can I do to get in?


With iPadOS 17 and later versions, the old password will work for 72 hours:


Otherwise…


Passcode reset with a Mac or PC:


Passcode reset without a Mac or PC (requires iPadOS 15.2 and later):


If there is no existing backup, then the data is gone.


Aug 16, 2024 3:08 AM in response to natie213

I don't know if you've had the problem resolved, but here's what I've shared from my experience, and I hope it helps.


If the passcode is correct, and your device keeps saying that this passcode is incorrect, then it's likely that your iPad has some sort of operational glitch


I had a similar problem with my iPhone 13 once, and gave me a hint: Hey! Maybe my passcode is the right one and this is just a system error!


I then restarted the device and waited patiently for the timer to expire, tried my passcode again, and the result was that I turned on my iPhone 13 without any problem.


If rebooting doesn't work, I think updating to the latest iOS or iPad OS might solve the problem.


[Edited by Moderator]

I forgot my password to my ipad 10th gen. and im unable to unlock it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.