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Iphone 14 Pro - Settings - Profile is grayed out, cannot access

I cannot seem to access my profile going from the Settings page. It's grayed out. This is the first time I'm seeing it gray, and cannot take me to my Apple ID, Icloud, Media, etc. Did I turn off something by mistake?

iPhone 14 Pro Max, iOS 16

Posted on Aug 4, 2023 11:32 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2023 11:43 AM

If you are using Screen Time, it is possible to restrict account changes which could be why your Apple ID settings is greyed out. See this for more information.

Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


3 replies

Iphone 14 Pro - Settings - Profile is grayed out, cannot access

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