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vboyev Author

Level 1

25 points

Philips HUE lamps are not responding in Home app

Hi all, maybe someone had a similar issue?

Philips HUE works as a standalone app, but lights do not respond in Apple Home app.

What I tried:

Sign out/Sign in Philips HUE app;
Reconnect HUE Bridge device a couple of times;
Reconnect Voice assistant (Siri) in Philips app;
Delete the entire home and create a new one in the Home app.

Siris says that table light is not responding.

I can't turn the light on/off through the Home app.

There seems to be no connection with Apple anymore.

This started about 3 months ago.

Any ideas?

iPhone 14

Posted on Jul 31, 2023 2:58 AM

Top-ranking reply

edu_robotics

Level 1

9 points

Posted on Dec 15, 2023 7:39 AM

The issue seems to be with the Matter integration but I was able to find a work around if you are still having issues with your Hue lights not responding on the Home app:

Remove your current non-working hue bridge connection and then re-add it via this way:

In the Hue app: The Matter pairing code for the Hue bridge is generated through Settings > Smart Home > "+" > Other Apps > Get Pairing Code

On the Apple Home App: + > Add accessory > More options... > My Accessory Isn't Shown Here > Enter Set Up Code > Enter code...

This allowed me to add the Hue bridge as a generic "Matter" device, but all my lights came along with it and I am able to control them from the Home App now.

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Philips HUE lamps are not responding in Home app

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