Touch ID not appearing in system preferences

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Touch ID not appearing in system preferences

The Touch ID panel does not appear in System Preferences. I rebooted, switched magic keyboard off and on and updated Monterey, all to no avail.

iMac 27″, macOS 11.7

Posted on Jul 30, 2023 2:56 PM

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Answer 1

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dialabrain

Level 10

135,527 points

Jul 30, 2023 3:12 PM in response to miguelgonzalezblock

Your signature indicates you have a 27" iMac. Only Apple silicon Macs support Touch ID.

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Answer 2

den.thed

Level 10

90,712 points

Jul 31, 2023 4:49 PM in response to miguelgonzalezblock

Follow the troubleshooting steps at > If Touch ID isn't working on your Mac - Apple Support

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Answer 3

Jul 31, 2023 8:55 PM in response to miguelgonzalezblock

Hi miguelgonzalezblock,

Does it help to completely "forget" the Magic Keyboard in the Bluetooth settings inside System Preferences, and then re-pair the keyboard with the Mac? Unfortunately I don't have an Apple silicon iMac to test with on my end.

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Answer 4

dialabrain

Level 10

135,527 points

Jul 30, 2023 5:37 PM in response to miguelgonzalezblock

Which Mac do you have?

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Answer 5

Jul 30, 2023 5:03 PM in response to dialabrain

Thanks for your reply but no, I have an M1 chip, which I understand it's Apple silicon.

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Answer 6

Jul 31, 2023 4:12 PM in response to miguelgonzalezblock

IMac Chip Apple M1. 8GB. Thanks

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Answer 7

Jul 31, 2023 3:13 PM in response to dialabrain

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Touch ID not appearing in system preferences

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