Getting "no home hubs responding” when trying to access on my Mac mini

Same issue started yesterday for me as well. My home no longer recognizes any "Home Hubs" therefore my automations on indoor lights do not work. Devices are ALL updated to latest versions, so that is not the issue.

Please tell me I do not have to reset everything. That would be extremely frustrating to say the least. I have 3 Apple Tv's, 4 homepods, 2 Macbooks,and 4 Iphones in the house.

I had this same issue. None of my 8 hubs were responding out of nowhere. I restarted all of my HomePods from the settings in the home app and that fixed it. Hope this helps!

Same issue presented itself to me this evening. No explanation. All of my 3 Apple TVs are connected to the network and signed into my account. I can control my Apple TVs on my phone so they are definitely online. All have been rebooted. Home app says none of them are online. Can’t add any new devices to home because of this. APPLE WE NEED A FIX

Community update - Solved: The kitchen TV (the only working home hub) was the culprit. A risky restart (hoping it wasn’t going to take my last hub offline) resulting in the rest coming back online! Another example of buggy HomeKit. I hope this helps others in similar situations.

This has started for me now too. About three weeks ago, Apple TV in home (all Ethernet connected) all three home hubs, start appearing as not connected. Nothing seems to fix this, when reviewing on the Apple TV the connection is there and all features work. Any ideas appreciated.

I have 7 devices that are home hubs and none of them are responding. I’ve checked so that they are all updated, I’ve rebooted them all, I’ve upgraded firmware on my network and rebooted all routers in the network. Still same issue and it causes all of my Hue lights to act up in a wierd way. Not responding from time to time, not lighting up to set power or light temperature.

please advice Apple

Same issue here. I have 2 HomePods and an Apple TV. All the devices are working and connected to the internet yet the home app says no home hubs are responding. Restarted the whole house and problem won’t go away.

Try rebooting the wifi modem and see if they come back online. You can also restart the HomePods from the home app on the MacBook. Scroll to the bottom in their settings. The single one will only show Reset, click on then , then choose restart. You should see the top of HomePod has a white swirling light. This only takes a few seconds.

Typical scripted response from an apple "support" member that isn't worth the time to read.

Affected here too. 6 HomePods not responding as hubs (combination of HomePod minis and 2nd gen HomePod), and 2 Apple TVs 4Ks not responding too; however 1 Apple TV 4K remains a connected hub strangely, so automations still work, but not enough resilience with just one available. Gone through all apple Level 1 support, between router restarts, device restarts, and even reset a HomePod back to factory, to no avail. All software’s up to date on devices and IOS - still remains a mystery. Beginning to wonder if HomeKit infra is fit-for-purpose to deliver smart home stability.

Any solution suggestions very much appreciated!

Same problem here. I unplugged all of my hub devices (I have 7) and then plugged them all back in and it seemed to fix it. I found that rebooting each one while the others were still running did not work. I had to turn them all off and then turn them all back on again. Seems to have also fixed one component that has always frequently had trouble responding, maybe.

Hi tiedbowtie,

Thanks for connecting with us here in Apple Support Communities. Let's make sure that all your devices are updated and running the latest software. Please also have a look at this article as it may help to address the issue you're facing: Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub - Apple Support

If your home hub isn't working as expected

* Check that your HomePod, HomePod mini, Apple TV, or iPad is up to date. 

* Make sure that the user signed in to iCloud on your iPhone, iPad, or Apple TV is the primary Home app user, and not an invited user. 

* Turn on iCloud Keychain and two-factor authentication for your Apple ID.

* Check that the device that you set up as a home hub is in your home, connected to your home Wi-Fi network, and powered on.

Take care.

I was able to get this working but it wasn't easy. I will lay out the steps in the hopes it might help someone avoid my pain. I have three apple tvs in my home.

1. Reboot all three devices by cycling the power.
2. Sign out and REMOVE USER FROM DEVICE iCloud account (this is the important piece).
3. Sign out of home sharing.
4. reboot iphone
5. reboot router
6. Sign back in to icloud account and home sharing. You will have to put your iphone next to each apple tv.

I have done all of these steps and all of my home hubs (12 of them) are not responding. Now what?

Same for me as well. Causing problems. Have 3 Apple TV boxes, latest version. Just started not responding 5 days ago. No solution works.