The job could not be submitted because the cluster could not be found
I cannot use Compressor 4.6.4 on an M2 MacBook Pro running macOS Ventura 13.4. I always get an error message that "The job could not be submitted because the cluster could not be found." I have followed the advice on Apple Support and on No cluster found - Apple Community and the problem persists.
Can anyone offer advice?
Thank you in advance.