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The job could not be submitted because the cluster could not be found


I cannot use Compressor 4.6.4 on an M2 MacBook Pro running macOS Ventura 13.4. I always get an error message that "The job could not be submitted because the cluster could not be found." I have followed the advice on Apple Support and on No cluster found - Apple Community and the problem persists.


Can anyone offer advice?


Thank you in advance.



Posted on May 30, 2023 12:41 PM

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Posted on May 31, 2023 1:01 AM

I suppose you did this already, but just to be sure: did you delete Compressor preferences?


Hold down command and option when starting Compressor, and in the dialog that appears, click Delete Preferences.


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The job could not be submitted because the cluster could not be found

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