You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Finitial issue changing my region

Please I want to remove my payment card so my region country will change too.

iPhone 14, iOS 16

Posted on May 17, 2023 6:43 AM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2023 6:46 AM

To find out how to remove a payment method, and what to do if you can't remove your last payment method or use no payment method with your Apple ID, read this article --> Remove a payment method from your Apple ID - Apple Support

Ongoing subscriptions and Family Sharing organizers must always have a payment method present. To edit the cards used for those you may need to first add the new card and make it the primary payment method before removing the old card (see: If you need to change or update your Apple ID payment method - Apple Support ).


The article Change your Apple ID country or region - Apple Support describes how to change your Apple ID country or region, and the requirements and results of doing this.


Here are various issues and how to deal with them:


● Subscriptions

Make sure you have canceled all your subscriptions (see: If you want to cancel a subscription from Apple - Apple Support ). Wait for any memberships, pre-orders, movie rentals, or season passes to complete. Items will still be active until their expiration date. You need to contact Apple and request any ongoing items you have be ended immediately if you do not want to wait until they expire naturally.


● Spend all your Apple ID balance

- One way to zero your balance is to add a credit or debt card as a payment method to your Apple ID and buy items just in excess of your remaining Apple ID balance. This will use up all the balance and any remainder will get charged to the card.

- Another way is to contact Apple and ask them to keep any remaining balance.


● Pending purchases and refunds

If you have pending purchases, or refunds in the process of being returned to you, you will have to wait until these clear.


● Unusual case where having a child on Family Sharing may have prevented changing countries --> Error : “Your country/region cannot be ch… - Apple Community

The recommended solution was to contact Apple.


For items where you need to contact Apple to resolve an issue:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


See a list of Apple phone numbers around the world. Click here --> Contact Apple for support and service - Apple Support


or:


If you are no longer in the country that holds the balance, try filling out this form: Media Services - Contact Us - Official Apple Support


1 reply
Question marked as Top-ranking reply

May 17, 2023 6:46 AM in response to ibukunoluwa272

To find out how to remove a payment method, and what to do if you can't remove your last payment method or use no payment method with your Apple ID, read this article --> Remove a payment method from your Apple ID - Apple Support

Ongoing subscriptions and Family Sharing organizers must always have a payment method present. To edit the cards used for those you may need to first add the new card and make it the primary payment method before removing the old card (see: If you need to change or update your Apple ID payment method - Apple Support ).


The article Change your Apple ID country or region - Apple Support describes how to change your Apple ID country or region, and the requirements and results of doing this.


Here are various issues and how to deal with them:


● Subscriptions

Make sure you have canceled all your subscriptions (see: If you want to cancel a subscription from Apple - Apple Support ). Wait for any memberships, pre-orders, movie rentals, or season passes to complete. Items will still be active until their expiration date. You need to contact Apple and request any ongoing items you have be ended immediately if you do not want to wait until they expire naturally.


● Spend all your Apple ID balance

- One way to zero your balance is to add a credit or debt card as a payment method to your Apple ID and buy items just in excess of your remaining Apple ID balance. This will use up all the balance and any remainder will get charged to the card.

- Another way is to contact Apple and ask them to keep any remaining balance.


● Pending purchases and refunds

If you have pending purchases, or refunds in the process of being returned to you, you will have to wait until these clear.


● Unusual case where having a child on Family Sharing may have prevented changing countries --> Error : “Your country/region cannot be ch… - Apple Community

The recommended solution was to contact Apple.


For items where you need to contact Apple to resolve an issue:

Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


See a list of Apple phone numbers around the world. Click here --> Contact Apple for support and service - Apple Support


or:


If you are no longer in the country that holds the balance, try filling out this form: Media Services - Contact Us - Official Apple Support


Finitial issue changing my region

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.