Hi. Peacock app could not open/load on Apple Tv. It just stopped working. Has tried rebooting devices, delete and reinstall app, restart and reset Apple Tv. Feels like have tried everything! The app works on mobile, yet also unable to Airplay to Tv.
Can anyone help ? Thank you
Apple TV 4K, tvOS 16
I figured out a fix- if you log in on peacock.com and update payment method and put a credit card directly into peacock instead of via the App Store, it will work that way. Add card>subscribe>sign out and sign back in to refresh, should be good to go
I figured out a fix- if you log in on peacock.com and update payment method and put a credit card directly into peacock instead of via the App Store, it will work that way. Add card>subscribe>sign out and sign back in to refresh, should be good to go
Thanks for reaching out wenniparwesti,
It sounds like you're having trouble running an app on your Apple TV. We can help.
First, let's make sure you are on the current version of tvOS. The current version is tvOS 16.4.1. If you are on a previous version, you can follow these steps to Update your Apple TV:
Update your Apple TV manually
1. Go to Settings > System > Software Updates and select Update Software.
2. If there's an update, select Download and Install.
3. Wait for your Apple TV to download the update. Keep your Apple TV connected and plugged in to power until the update is complete.
After the update downloads, your Apple TV will restart, prepare the update, then install it. When the update is complete, your Apple TV will automatically restart again.
Give that a try, and see if there is any change afterward.
We are here for you.
I’m having the same issue. Joining thread to bump this message and hopefully resolve the issue.. Software is up to date. Preview of show plays but, but when you go to stream in its entirety, there is audio but no video.
I also can’t stream any shows onpeacock. It’ll show previews/trailers, but when clicking play on any movie or tv show it just looks like it’s buffering. I have turned off tv & restarted it. All other apps work. Has anybody had theirs restored? If so, what did you do to fix it?
Not sure if I’m glad to know I’m not alone. They have no problem subscribing you and charging you. But it appears the app and AppleTV do not synch. I’ve tried the same standard tricks, deleting and reinstalling app cancel and start new subscription and nothing will get the two to come together. Seems a hopeless situation.
I am having the same problem with Peacock. My current version is up to date. Suggestions?
I received confirmation that I subscribed to Peacock from Apple, but none of the shows on Peacock will play.
Apple TV is fully updated. I’ve tried restarting my tv, deleted and reinstalled the Peacock app. Any further suggestions to get Peacock to play through Apple TV+?
Anybody have updates?
i am having the same problem and also tired everything. was watching 30 rock and it just went dark
Peacock app stopped working on Apple Tv
