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sadhu145 Author

Level 1

4 points

Unable to turn on Face ID

can I get Apple support to resolve my phone Face ID issue

iPhone XS

Posted on Apr 24, 2023 12:52 AM

Reply

Top-ranking reply

Community+ 2024

Level 10

414,058 points

Posted on Apr 24, 2023 12:53 AM

If Face ID isn't working on your iPhone or iPad Pro

Check for updates. ...
Check your Face ID settings. ...
Check that nothing is covering the TrueDepth camera. ...
Make sure that your face isn't blocked. ...
Make sure that you're facing the TrueDepth camera. ...
Restart your device. ...
Add an alternate appearance. ...
Reset Face ID.

More items...•

If Face ID isn't working on your iPhone or iPad Pro

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Similar questions

1 reply

Top-ranking reply

Community+ 2024

Level 10

414,058 points

Apr 24, 2023 12:53 AM in response to sadhu145

If Face ID isn't working on your iPhone or iPad Pro

Check for updates. ...
Check your Face ID settings. ...
Check that nothing is covering the TrueDepth camera. ...
Make sure that your face isn't blocked. ...
Make sure that you're facing the TrueDepth camera. ...
Restart your device. ...
Add an alternate appearance. ...
Reset Face ID.

More items...•

If Face ID isn't working on your iPhone or iPad Pro

Reply

Unable to turn on Face ID

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