You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What’s cause that my Face ID is not working

What’s can I do to make my Face ID work back

iPhone XS Max, iOS 15

Posted on Apr 22, 2023 4:40 AM

Reply
7 replies

Apr 22, 2023 4:41 AM in response to aremu227

The link on top of this page which you had visited, before posting this question here, is shown under the "Related Article” that may have given you an answer.


You need to mention which part of the article was not clear to you.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


May 15, 2023 7:57 AM in response to aremu227

aremu227 wrote: "Yes ofc"

Ok, so your iPhone XS Max still has its original battery.


And, to be clearer, this icon is the Settings app:



...Tap it to open Settings app. Then scroll down to Battery and tap it. Then tap Battery Health and tell us what the Maximum Capacity % is. If its value is only "––", let us know that.


õ¿õ¬

What’s cause that my Face ID is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.