You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Locked out of iPhone

I've managed to lock myself out of my iPhone 6s, because I've forgotten the password to the phone itself. I was wondering if there's a way to upload photos from the locked phone to iCloud because I know I'll probably have to reset the phone completely and I'd rather not lose the photos and videos.

Earlier iPhone models

Posted on Apr 13, 2023 4:03 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2023 7:56 AM

Sorry, there isn't any way to upload photos or anything else to iCloud if the phone is locked. The only hope would be if you had iCloud Photos turned on before or had a backup to a computer or iCloud from before the phone was locked.


Also see the following:

There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that option is not available, you will need to use a computer. See: If you forgot your iPhone passcode - Apple Support


4 replies
Question marked as Top-ranking reply

Apr 13, 2023 7:56 AM in response to SidTheSloth_

Sorry, there isn't any way to upload photos or anything else to iCloud if the phone is locked. The only hope would be if you had iCloud Photos turned on before or had a backup to a computer or iCloud from before the phone was locked.


Also see the following:

There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


If that option is not available, you will need to use a computer. See: If you forgot your iPhone passcode - Apple Support


Locked out of iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.