I can’t download the any app
my question is I cannot download the any app
iPhone 13 Pro Max, iOS 16
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
my question is I cannot download the any app
iPhone 13 Pro Max, iOS 16
It is not clear what exactly the problem is that you are experiencing.
Do you get any error message?
If you have a connection problem or access restrictions, check ⤵️
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)
Prevent in-app purchases from the App Store
Prevent in-app purchases from the App Store – Apple Support (UK)
You need to have a good Service and/or Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Or if you have a problem with your payment method on your account, to resolve the problem you need to check also ⤵️
1.
If you can't make purchases or update apps, you may need to have a valid payment method on file, even if the app you want to download is free, see -> update your payment method or add a new one.
2.
If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
Scroll to:
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.
5.
If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
6.
If a message says 'billing problem with previous purchase' or 'verification required'
7.
If you change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region - Apple Support (KW)
Click here for more support and assistance.
It is not clear what exactly the problem is that you are experiencing.
Do you get any error message?
If you have a connection problem or access restrictions, check ⤵️
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone
Manage App Store purchases, subscriptions, settings, and restrictions on iPhone – Apple Support (UK)
Prevent in-app purchases from the App Store
Prevent in-app purchases from the App Store – Apple Support (UK)
You need to have a good Service and/or Wi-Fi.
If they are On, turn Off Hotspot & VPN.
Charge the battery > 70%.
If you can't connect to the App Store, iTunes Store, or other Apple services
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
-> If you tried all of the above steps and you still can’t connect, contact Apple Support.
Or if you have a problem with your payment method on your account, to resolve the problem you need to check also ⤵️
1.
If you can't make purchases or update apps, you may need to have a valid payment method on file, even if the app you want to download is free, see -> update your payment method or add a new one.
2.
If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
Scroll to:
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.
5.
If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
6.
If a message says 'billing problem with previous purchase' or 'verification required'
7.
If you change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region - Apple Support (KW)
Click here for more support and assistance.
I can’t download the any app