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shyye5556 Author

Level 1

4 points

iTunes account disabled

Why is my iTunes account disabled? And how do I fix it so I can pay my storage .

iPhone 11, iOS 16

Posted on Mar 1, 2023 7:07 AM

Top-ranking reply

Limnos

Level 10

418,903 points

Posted on Mar 1, 2023 7:08 AM

Hello,

You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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iTunes account disabled

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