Request
I issued a refund on February 12 in the amount of Facetune $71.99 and FaceApp Pro $29.99, but the money never went to the card
iPad Pro, iPadOS 16
Question marked as
Top-ranking reply
We are end users like you, not Apple, and have no access to Apple records nor authority to remedy this.
Please refer to this Apple article to see how the payment method affecte refund time.
Check the status of a refund for apps or content that you bought from Apple - Apple Support
If the instructions there do not show the status of your request, you will need to contact Apple, and that cannot be done through these user-to-user forums.