Starting fresh with Apple Music after too many workarounds.

When Apple Music replaced iTunes, I didn't expect any problems since I tend to do things by-the-book and had been happy with whatever new thing Apple introduced, so maybe I didn't properly review what the transition entailed, thinking that I could always restore things from Time Machine if it came to that. Unfortunately the transition was a disaster for me, with years of ripped CDs and careful editing of metadata disappearing altogether. I became so frustrated that I thought I'd figure it out "some day" but always found myself too busy to really delve into it, and resigned myself to using Apple Music as it now existed on my machine, feeling certain that I could repair the damage when I had a chance.


Years later now, after using Apple Music, for the most part, as a radio, listening to whatever is deemed likely to be of interest "for me", I'm just wishing I could listen to my music again, so I've located media folders and various "iTunes libraries" within my backups, and thought I'd try to start fresh with apple and give Apple Music a chance to work for me in the way that I assume it was meant to. So I created a folder within Music that contained all my old iTunes library items, recreating from a backup the associated media files in the same folder hierarchy as before, but contained in this new folder to keep it distinct from the new Music file, in case things again went sideways. Then I just asked Apple Music to switch to this old library, and for the most part, it seems to have done this pretty well. There are oddities like duplicate playlists and empty playlists that concerns me, and yet I feel optimistic that all the actual MUSIC is actually accessible to me.


There are exceptions, though, and I hope it can be fixed. On occasion, a playlist will stop, interrupted by a message informing me that I need to authorize this computer to play the content. I enter my credentials, but it says I need to enter the information for the account that was used to purchase the music. I have vague recollections of needing to change my apple ID at one point, maybe in order to have it match my email address? I figured I could figure out what content might've been purchased under an old user ID, but when I try to sign in to the account that they tell me was used to purchase the music in question, I'm instructed that the user ID doesn't exist and that user IDs take the form of an email address, which I know, but the ID that they tell me was attached to the purchased content in question did not take that form.


And then there are some handfuls of items I've created in the new Apple Music app that have some relevance to me that I'd like to be able to merge into the rebuilt library, like playlists I made for significant events and such, and the purchased music that those playlists contain.


I worry that I've made it more complicated than it needs to be and wonder what might be the best way to "start fresh" with Apple Music, using the default locations of default library catalogs and then maybe "import" old metadata and playlists from the old backups? That I've been paying so much over these years for such a miserable experience is something I'd like to be able to put behind me, so if there's a suggestion for cleaning up the glitchy anomalies and simplifying things for however Apple Music prefers to structure itself, I'd be very grateful for any tips.

MacBook Pro Apple Silicon

Posted on Feb 14, 2023 7:53 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2023 8:02 AM

Here are some thoughts on Managing your Mac media libraries - Apple Community.


If you want to merge content from different libraries choose a primary library, export library XML files from other libraries, import those into the primary library and then see Duplicate songs in iTunes/Music - Apple Community to clean up duplicates.


Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads. This is somewhat harder if the items in question came from a different Apple ID due to a feature called association. Details in Authorization vs. association - Apple Community. You may need to ask Apple Support for assistance. See also If you forgot your Apple ID email address or phone number - Apple Support.


tt2

Similar questions

3 replies
Question marked as Top-ranking reply

Feb 14, 2023 8:02 AM in response to axelnelson

Here are some thoughts on Managing your Mac media libraries - Apple Community.


If you want to merge content from different libraries choose a primary library, export library XML files from other libraries, import those into the primary library and then see Duplicate songs in iTunes/Music - Apple Community to clean up duplicates.


Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads. This is somewhat harder if the items in question came from a different Apple ID due to a feature called association. Details in Authorization vs. association - Apple Community. You may need to ask Apple Support for assistance. See also If you forgot your Apple ID email address or phone number - Apple Support.


tt2

Feb 28, 2023 2:55 AM in response to axelnelson

See Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support and Redownload apps, music, movies, TV shows, and books from the App Store, iTunes Store, and Apple Books - Apple Support for more on hiding purchases.


See If songs are missing from your music library after you turn on Sync Library - Apple Support for background on cloud music issues. If you use the Songs view of the library you can turn on an iCloud Status column. Tracks that are in your iCloud library should show as purchased, matched, or uploaded. Other values such as waiting, error, ineligible, duplicate, etc. indicate there is a problem with that item and it isn't currently part of your iCloud Library, so cannot be added to a cloud playlist.


As noted previously, if you get a prompt to authorize a track when you try to play it this usually means the track is corrupt in some way and that you need to remove the download of the file you have and download a fresh copy.


tt2

Feb 27, 2023 6:16 PM in response to turingtest2

Thanks so much for all that very thoughtful info. I'll see if I can work my way through it. I'm not certain that I understand certain parts of your suggestion, like where one would ever have an option for "hiding" a track, or what a hidden track even is?? I've also noticed some issues trying to recreate playlists that I used to have, where a dialog box opens that says I cannot add tracks to a "cloud playlist" that aren't in my "cloud library", and am just confused by this. As an apple music subscriber, all of the tracks I'm trying to use are accessible to me through apple music, and most of them are owned by me -- not that this should matter, I wouldn't think. I don't mean to expand my question, here, and only meant to thank you. It just seems additionally odd that I should ever have to "authorize" tracks that should be available for me to listen whether or not I had purchased them.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Starting fresh with Apple Music after too many workarounds.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.