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The screen is black. If calling a message says device is not available. Device is very warm to touch. Does not respond to the up volume, down volume, press and hold power button. What do I do?
It may be time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options...
It may be time to make an appointment at the nearest Apple Store for an evaluation and explanation of your options...
Hello,C6893,
Can you explain in detail what kind of situation it is? If you do that, you may be able to get an answer from a specialist.
For example, specify the model name and condition.
Regards,
I Phone 11
