You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kayden777 Author

Level 1

4 points

Black Screen While On Call

my phone is on the black screen and i cannot turn it on or use an charger

Posted on Sep 19, 2022 9:11 PM

Top-ranking reply

TheLittles

Level 10

195,717 points

Posted on Sep 19, 2022 9:27 PM

keyden777 Said:

"Black Screen While On Call: my phone is on the black screen and i cannot turn it on or use an charger"

-------

Troubleshooting a Black iPhone Screen:

Try Swiping-Down from the top-right corner of your screen. See if that rids of this window. If not, I'd say the iPhone is stuck in a boot loop(because it was updating), or is simply frozen. So, if swiping down does not work, refer to the following... So, use my user tip : How to Fix an iPhone in a Boot Loop - User Tip

No success?...

Try the Tips at these Apple Support Links:

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPhone is Stuck on the Apple Logo - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

View in context

Black Screen While On Call

Similar questions