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Level 1

4 points

disabled account

i am unable to purchase anything - or play apple music because it says my account is disabled.please help.

iPhone 13, iOS 16

Posted on Feb 6, 2023 8:40 AM

Top-ranking reply

Level 10

472,047 points

Posted on Feb 6, 2023 9:13 AM

It is usually a billing-related issue. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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